Job Summary
Will conduct daily interactions in a way that demonstrates a positive organizational attitude and effectiveness while modeling the organization’s Mission, Vision, and Values. Behaviors and attitudes support achievement of the system’s goals in Service, People, Finance, Quality, and Growth. Responsible for patient-related activities, which include patient scheduling, check-in, checkout, and follow-up activities. Acts as a liaison between physician, patient, facility, and insurance company. Handles collections of monies from patients at the time of checkout. Meets all compliance standards and observes strict confidentiality in dealing with patients and patient information.
Required Qualifications
1. Require computer, keyboard, and data input skills.
2. Require a pleasant and professional demeanor.
3. Require skill in establishing and maintaining effective working relationships.
4. Require demonstrated initiative and self-direction.
5. Require the ability to perform multiple tasks simultaneously while maintaining proficiency and efficiency.
6. Require dependability/reliability.
Preferred Qualifications
1. Prefer some college or vocational training.
2. Prefer a minimum of one (1) year of experience in a physician's office.
3. Prefer knowledge of EHR/EMR.
4. Prefer knowledge of medical terminology.
5. Prefer skills in all Microsoft Office software programs (Word, Excel, Outlook, PowerPoint, and Access).
6. Prefer a professional, neat appearance with strong oral and written communication skills.
7. Prefer basic knowledge of third-party payers.
Mandatory Education
HS EQ: High School Diploma, GED, or Certificate
Preferred Education
No specific preferred education listed.
Required License and Certs
No specific required licenses or certifications listed.
Preferred License and Certs
No specific preferred licenses or certifications listed.
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