Head of Gaming and Facilities: Competitive Socialising
Salary: A GBP 60,000 : A GBP 70,000+
Location: National Role
Have you got Arcades experience in competitive socialising? My client is on the hunt for a Head of Gaming and Facilities, who can oversee gaming operations and facilities management across the company’s venues, ensuring arcade games and bowling equipment achieve maximum uptime. The role focuses on delivering an exceptional guest experience through efficient maintenance and strict compliance with health and safety standards. You will be part of the senior leadership team with regular travel to venues across the UK and Europe, with frequent on-site visits for project supervision and team support.
Key Responsibilities
1. Analyze gaming performance data to minimize downtime and optimize arcade machine uptime.
2. Develop and maintain a proactive maintenance strategy through a team of technicians, implementing schedules to address technical issues before they impact guests.
3. Lead and mentor a facilities and gaming maintenance team, setting clear objectives and supporting professional development.
4. Oversee sourcing, purchasing, and lifecycle management of gaming and bowling equipment. Work with vendors to negotiate contracts and ensure reliable supply as the company grows.
5. Manage both planned and reactive maintenance budgets, ensuring cost-effective strategies while maintaining quality.
6. Collaborate with venue managers to ensure high standards of guest experience through effective maintenance and upkeep of all facilities.
7. Ensure compliance with all health and safety regulations, conducting regular audits and enforcing policies across sites.
8. Provide regular updates to the Board on key metrics, maintenance activities, and guest satisfaction.
9. Assist in facility upgrades, new equipment installations, and new venue openings to meet company standards.
Essential Skills And Qualifications
1. Proven experience in facilities management in a multi-site environment, ideally in leisure, hospitality, or entertainment.
2. Strong leadership and team management skills with experience managing technicians and contractors.
3. Knowledge of mechanical/electrical systems related to gaming and bowling equipment, with the ability to analyze performance data to improve efficiency.
4. Experience managing budgets, forecasting, and controlling maintenance costs.
5. Expertise in health and safety compliance, with formal qualifications (e.g., IOSH/NEBOSH) preferred.
6. Strong project management and organizational abilities, able to handle multiple priorities and deadlines.
7. Experience in the amusement arcade or bowling industry.
8. Familiarity with managing operations across the UK and Europe.
9. Experience managing suppliers and negotiating service contracts.
10. A valid passport and driver’s license are required.
For more details contact or call David Allen on.
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