Chief Operating Officer (COO) - OTE £100,000 to £120,000 OTE Are you a dynamic leader with a passion for operational excellence and a hands-on approach to management? We are seeking a highly motivated and experienced Chief Operating Officer (COO) to join our team of 150 staff. In this pivotal role, you will be directly involved in the day-to-day operations, working closely with all departments to drive efficiency, innovation, and growth. If you thrive in a fast-paced environment and are ready to roll up your sleeves to make a tangible impact, we want to hear from you Required Skills and Experience: · Leadership: Demonstrated leadership experience in a senior operational role, with a proven track record of managing large teams and complex projects. · Strategic Thinking: Strong strategic planning skills with the ability to align operational activities with broader business goals. · Financial Acumen: Solid understanding of financial management and performance metrics. · Operational Expertise: Deep knowledge of operational best practices, process improvement, and quality control. · Problem-Solving: Excellent problem-solving abilities with a proactive approach to identifying and addressing issues. · Communication: Superior communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders. · Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs. Must Haves: · Telesales: Proven experience working in a company with a large telesales team. · High-Volume Sales: Demonstrated experience managing high-volume sales environments, with a company making hundreds of sales daily. · Marketing Knowledge: In-depth knowledge of in-house digital marketing strategies, including pay-per-click (PPC) and SEO traffic generation. · Software Experience: Ability to develop and integrate software solutions to suit operational needs. · B2C Experience: Significant experience in business-to-consumer (B2C) operations, understanding the intricacies and demands of consumer markets. · Company size: Must have experience working in companies of 50 - 250 employees. Nice to Haves: · Automotive Experience: Experience in the automotive industry, with a solid understanding of its unique operational and market challenges. · International Operations: Experience managing operations across multiple countries, with an understanding of global logistics, international regulations, and cultural differences. Personality Traits: · Proactive: Takes initiative and anticipates needs before they arise. · Detail-Oriented: Pays close attention to detail, ensuring accuracy and quality in all tasks. · Reliable: Dependable and consistently delivers high-quality work on time. · Collaborative: Works well with others and fosters a team-oriented environment. · Resilient: Handles stress and pressure well, maintaining composure in challenging situations. Long-Term Vision: Within 1 year, the COO will have established robust operational systems and processes, enabling the executive team to focus on strategic initiatives and business growth. The COO will play a crucial role in driving the company’s success, ensuring a smooth and efficient operation while maintaining high standards of quality and performance. Ideal Candidate Profile: · Experience: Minimum of 10 years in an operational leadership role, with at least 5 years in a senior management position. · Location: This is not a remote role, so applicants must live within a 30-mile radius of Chichester. Why Choose Us? · Industry Leader: As the largest broker of scrap and damaged vehicles in the UK, we are now expanding our successful model into the US market. Join us and be part of a company setting industry standards. · Growth Opportunities: Experience rapid career growth with a fast-expanding company. We believe in promoting from within and providing our team with the tools and opportunities to succeed. · Equity Options: We value our long-term, high-performing employees by offering them the chance to benefit from equity options within the business, aligning their success with the company’s growth. · Charitable Impact: Our company is committed to making a positive difference. We have raised over £800,000 for various incredible charities and continue to contribute significant sums daily, reinforcing our commitment to social responsibility