Reed Business Support are delighted to be supporting an equipment supply company based in Sheffield in their search for a Service Coordinator. This role would be perfect for someone with strong scheduling and customer liaison skills.
Duties and Responsibilities:
* Handle Enquiries: Assist clients with service/repair requests for mobility products.
* Book Appointments: Schedule appointments from enquiries.
* Coordinate with Engineers: Book and confirm appointments, provide admin support.
* Manage Schedules: Oversee computerised calendars, optimise travel routes.
* Use CRM System: Handle follow-ups, literature requests, and enquiries.
* Contact Customers: Arrange service appointments, discuss contracts, provide quotes.
* Process Documentation: Handle quotations, work orders, parts orders, job sheets.
* Complete Admin Tasks: Ensure timely and accurate admin processing.
You'll be perfect for the role if:
* Possess good communication skills
* Have the ability to work calmly and accurately when under pressure
* Can provide accurate and timely administration
This role is full-time, Monday to Friday (37.5 hours per week) - can consider P/T for the right candidate but must be split over 5 days.
Salary: £25,000 per annum
Benefits:
* 22 days holiday per year excluding bank holidays
* Up to 3 days optional unpaid leave on request
* Additional Christmas 1 day paid leave - subject to how Christmas period falls
* Flexible accommodation of life appointments e.g. Drs, Dentist, School etc.
* Standard Life pension – employer & employee contribution.
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