This is initially a 12-week contract with a goal to go permanent.
To deliver an efficient, compliant, and consistently high standard of repair service to customers, ensuring that customer satisfaction is at the heart of every job you complete.
Key Duties and Responsibilities
1. Competent to complete a wide variety of carpentry, plumbing, and other trade tasks at multiskilled level and in accordance with the Skills Awards L2/3 NVQ Diploma in Maintenance Operations or equivalent.
2. Tasks include plumbing, carpentry, and masonry both internally and externally to Abri properties and communal areas.
3. Ensure that work is carried out to a professional standard, adhering to building regulations, codes of practice, or best practice.
4. Liaise with customers and other colleagues, as appropriate, to ensure all relevant individuals are aware of progress and action taken. In more complex cases or for guidance, refer the matter to your line manager to identify the necessary remedial action.
5. Provide a high-quality service to Abri customers and maintain a good customer relationship, acting as ambassadors for Abri, demonstrating Abri values at all times.
6. Ensure that all works comply with relevant health and safety legislation, policies, and procedures in the performance of the duties of the post. This includes understanding risk assessments and method statements, which will include appropriate use of equipment, PPE, and safe working practices.
7. Deliver works on time and first time wherever possible.
8. Use and apply a Schedule of Rates for job costing repairs and ensure repair orders are varied to the correct value.
9. Be available to cover out of hours emergency call out in accordance with the rota.
10. Complete and maintain paperwork and records accurately in accordance with Abri policies and procedures.
11. Competently use a smartphone and tablet device to accurately record progress and completion of jobs, timesheets, and material use in accordance with Abri systems, policies, and procedures.
12. Procure job-related materials through our main partnering suppliers in accordance with our policies.
13. Maintain a comprehensive van stock of materials, completing works most cost-effectively.
14. Maintain the works vehicle in good condition, keep it clean, and carry out regular vehicle safety checks, reporting any defects to the Fleet Manager & support team.
15. Assist all other trades as and when required, ensuring that residents receive the best possible quality service.
16. Carry out other reasonable duties and responsibilities within the overall function, in relation to the grading and level of duties of the post.
17. Operate multi-task working where required and where skilled/trained to do so. Undergo any training needed to widen your skill level if required.
18. Utilise all tools and equipment provided appropriately, maintain them in good working order, report defects as appropriate, and keep them secure. This includes vehicles, power tools, mobile phones, and tablets.
Knowledge, Skills, and Experience Required
1. Minimum NVQ level 2, or time-served experience in either carpentry, masonry, and/or plumbing with proven competency in non-core trades.
2. Experience working as part of a trade team delivering to tight timescales.
3. Full Driving licence (clean).
4. Ability to undertake physically demanding work.
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