In 2020, North Liverpool PCN launched the first fully integrated inter-practice Long-Acting Contraception clinics for primary care in Liverpool. These clinics became the foundation for what are now known as the Liverpool Women's Health Hubs. The Liverpool model for Women's Health Hubs was the key case study published in the Women's Health Strategy and has become a flagship model for many other areas developing similar services. Since these services first launched, we have seen a 150% uptake in LARC procedures compared to pre-pandemic figures. Through the women's health hubs, we now can offer many women access to simple community gynaecology services such as implants & coils, pessary changes, menopause care, basic STI screening, and cervical screening. The women's health hubs are also continually evolving, expanding, and exploring additional services for our patients.
North Liverpool PCN is looking for a highly organised, motivated individual to support the day-to-day running of our Women's Health Service and support the PCN. The post holder would need to be extremely efficient, professional, and understand the importance of good access to high-quality women's health care (especially in the current climate). We would expect an applicant to be very good at working in a team and have a passion to help develop our services. The post holder is expected to be a strong communicator and have excellent administrative skills.
Main duties of the job
The successful candidate is expected to have an enthusiasm to train in new skills and to work alongside our GP lead for Women's Health to help develop and expand the Women's Health Hub and to also support the primary care network Care co-ordinator. The successful candidate will work 3 days as a women's health care coordinator and 2 days supporting the PCN.
1. Managing appointments (via EMIS Web)
2. Organising efficient day-to-day running of the Women's Health Hub
3. Liaising with practices & health care professionals
4. Managing waiting lists
5. Managing stock requests
6. Service promotion across the PCN
7. Running EMIS searches
8. Use of Excel programme to support LES claims
9. Working closely with the Clinical Lead of the Women's Health Hub (WHH) to facilitate advancement & promotion of the services
10. Manage Linkworker and Mental health practitioner referrals
11. Support PCN clinical leads with projects
12. Support with Covid vaccination centre administration
13. Support covid vaccinators in housebound patients/Care homes when needed
About us
North Liverpool Primary Care Network is the largest PCN in Liverpool Place with a total of 21 practices & 21 care homes with a patient population of 130,000. We have a diverse population and a vision to deliver high-quality patient care, tackle inequalities, and reach the needs of our local patient population.
Person Specification
Qualifications
* ECDL or equivalent
* Demonstrable commitment to professional and personal development
* Training in motivational coaching and interviewing or equivalent
Experience
* Interested in the area or understands the need for high-quality women's health services in primary care
* Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
* Able to work as part of a team
* Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
* Ability to communicate effectively, both verbally and in writing, with people, their families, carers, partner agencies, and stakeholders.
* Ability to identify risk and assess/manage risk when working with individuals
* Ability to maintain effective working relationships and to promote collaborative practice with all colleagues in PGPA, PCN, and the wider system
* Demonstrates personal accountability, emotional resilience, and works well under pressure
* Diploma HNC level or relevant experience
* NVQ Level 2 Business Administration or relevant experience
* Experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field including unpaid work
* Experience of data collection and providing monitoring information to assess the impact of services
* Experience of partnership collaborative working and building relationships across a variety of organisations
* Working in a multi-disciplinary setting where influence and negotiation is required
* Knowledge/familiarity with medical terminology
* Knowledge of the personalised care approach
* Advanced experience of using Word, Excel, and PowerPoint including ability to use word processing skills, emails, and the internet to create simple plans and reports
* Creative problem solver and willing to search for hard-to-find information
* Meets DBS reference standards and has a clear criminal record, in line with the law on spent convictions
* Access to own transport and ability to travel across the locality on a regular basis
* Continued commitment to improve skills and ability in new areas of work
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