Job Purpose The Head of Facilities Management is responsible for overseeing the operational and strategic management of all facilities-related services across the Unity mixed use (office, retail and residential) portfolio in core Central London locations. The portfolio includes several heritage / listed building assets. Responsibilities will include the creation and management of asset registers, PPM’s, ensuring health and safety compliance and managing security / out of hours monitoring and sustainability initiatives. The role ensures the optimal functioning of all facilities in line with organisation objectives, budget requirements, and regulatory standards. Candidate's profile Key Responsibilities Facilities Management Strategy Develop, implement, and continuously improve the facilities management strategy to meet the evolving needs of the business. Lead the planning and execution of short and long-term facilities projects and contracts, ensuring alignment with overall business goals. Manage the implementation of policies and procedures to ensure the effective, efficient, and safe operation of all facilities. Operational Management Oversee day-to-day operations of facilities, including building maintenance, mechanical and electrical systems, cleaning, security / out of hours monitoring, waste management and utilities. Manage the current small facilities management team, providing guidance and support and ensuring adherence to high operational standards. Budgeting and Financial Management Prepare and manage the annual budget for facilities services, ensuring cost control and value for money. Monitor expenditure, identify cost-saving opportunities, and ensure financial performance meets organisational targets. Oversee procurement processes for portfolio wider facilities-related contracts and services, ensuring they are market tested with competitive pricing and appropriate SLA’s. Health & Safety Compliance Ensure all facilities comply with health and safety regulations and corporate policies. Conduct regular risk assessments, ensuring any hazards or safety concerns are mitigated and reported. Oversee the introduction of permit to work processes for external contractors across the portfolio. Sustainability and Environmental Management Lead initiatives to improve the environmental performance of facilities, including energy efficiency, waste reduction, and sustainable practices. Oversee the implementation of green building standards and environmental certifications (e.g., BREEAM, ISO 14001). Collaborate with stakeholders to promote sustainability goals across the organisation. Vendor and Contractor Management Manage relationships with third-party contractors, service providers, and suppliers to ensure high-quality delivery of facilities services. Oversee the tendering and contract management process, ensuring terms are favourable and compliance is maintained. Monitor performance and ensure service level agreements (SLAs) are met. Stakeholder Engagement and Communication Serve as the main point of contact for facilities-related queries and concerns from employees, contractors, and external stakeholders. Provide regular updates and reports to senior management on facilities operations, performance metrics, and key projects. Foster positive relationships with key stakeholders. Skills and Required Training and Certifications Experience: At least 10 years of experience in facilities management, with a background in both operational and management roles, and ideally with some experience with listed building / heritage assets. Proven experience in managing multi-site facilities. In-depth knowledge of building systems, operations, and maintenance best practices, Experience in budget management and financial control. Skills: Team management skills, with the ability to motivate and develop (initially, management of 1 individual, with scope to grow the team over time as the portfolio develops). Excellent communication skills, both verbal and written, with the ability to influence stakeholders at all levels. Good understanding of health and safety regulations, building codes, and compliance standards in the UK. Expertise in vendor management and contract negotiation. Good problem-solving, project management, and organisational skills. Qualifications: Relevant professional qualifications, such as RICS (Royal Institution of Chartered Surveyors), BIFM (British Institute of Facilities Management), or IWFM (Institute of Workplace and Facilities Management) membership. NEBOSH or IOSH certification in Health and Safety (desirable). Personal Attributes: Strategic Thinker: Ability to align facilities management with the broader goals of the organisation and anticipate future needs. Attention to Detail: Precision in managing budgets, contracts, and facilities operations. Proactive: Takes initiative in identifying opportunities for improvements or cost efficiencies. Collaborative: Works effectively across departments and with external contractors to ensure smooth operations. Resilient: Capable of managing multiple priorities and responding to challenges in a fast-paced environment. Comfortable and personable in a small company environment. Comfortable and personable in a small company environment. About us Unity Real Investments Ltd (Unity) is a privately owned real estate company with a diverse portfolio of commercial, residential, and retail assets located in central London. Unity’s core strategy focuses on creating value through strategic planning and the innovative redevelopment of properties. With a long-term buy and hold business model and commitment to the London real estate market, Unity has ambitious plans for growth over the coming years.