Minimum 3 days in the office per week No Agencies Please Job Details: As Credit Controller, you will be responsible for providing credit control and administrative support to the B2B & D2C sections of the business. Working closely with Customer Service, Area Managers and the wider business to maintain customer accounts and management of allocating D2C payments, you will identify and solve any issues in a timely manner. Day to Day Responsibilities: D2C Sales Ledger management and Credit Control functions · Drawing down and posting receipts from the company’s payment portals to the finance system for all currency bank accounts. · Monitoring & control of D2C payment platforms. · Matching and allocating payments to invoices and credit notes. · Early identification of payment and refund issues. Liaising closely with Customer Services to ensure timely resolution. B2B Sales Ledger management and Credit Control functions · Manage B2B credit control and administration. · Manage accounts receivable inbox and communications. Responding to customer queries promptly. · Reconciliation of customer accounts as required. · On-going review of orders on credit hold. · Sending out month-end account statements. · Posting bank receipts and allocating against customer accounts. · Any other duties as deemed reasonable by line manager. · Monitoring aged debtors and participate in reviews · Monitoring B2B & D2C account transactions to identify and prevent fraudulent activity About You: · 2 years in a similar role is essential · Preferred high volume transaction experience · Knowledge of SAP desirable · Process improvement & change management · European credit management and customer payment portal experience would be useful · Problem-solving, analytical and data reporting · Interpersonal · Organisation, planning, time management and prioritisation · Teamwork · Customer Service · IT Literacy including MS Office especially Excel · Self-motivated with a positive attitude · Flexible approach · Determined · Methodical & a Logical mind · Consensus builder · Personal drive · Results orientated · Integrity and strong business ethics · Clean valid driving licence Values: Our values are ingrained in everything we do at Ariat and we believe this is what drives our success as individuals, as teams and, overall, as a Company. Innovation - Be bold and adventurous and try new things. Constantly challenge how you can create change for the better. Learn from the past and don’t let it limit you. Integrity - Do the right thing because it’s the right thing to do. Say what you mean and do what you say. Build trust through consistency, dependability and honesty. Quality - All work matters. Be proud of your work and strive to have it reflect your best and the best of Ariat. Respect - Communicate openly, directly and constructively. Recognise different perspectives and listen with an open mind. Be thoughtful in how you show up and interact with others. Teamwork - Create fun and joy and contribute to the Ariat family spirit. Focus on people’s strengths. Learn from others and share your own knowledge and experience. Ask for help when you need it and offer to help when others may need it. Benefits: · Private Medical Insurance · Life Assurance · Critical Illness Cover · Employee Assistance Programme · Health & Wellbeing Points Scheme · Cycle to Work Scheme · Company Bonus Scheme · Employee Purchase Scheme · Employee Referral Programme · Birthday day off · Holiday Purchase Scheme · Bring your dog to work scheme · Employee Volunteering policy · Working from a different location policy · Free onsite Parking including 2 electric charging points