Job details
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Job type
Full-time
Location
Sculpted By Aimee in Manchester M17 8AA
Full job description
About Sculpted by Aimee
Sculpted by Aimee Cosmetics is an Irish makeup brand founded in late 2016 by makeup artist Aimee Connolly. After years of experience working within the industry, Aimee was passionate about creating products she felt were missing from the market, all in line with her ethos of making makeup easier.
When Aimee started Sculpted, she wanted to do things differently and make makeup with a clean conscience. Sculpted products are cruelty-free and always have been. They are also 100% vegan and now Leaping Bunny approved, which is the international gold standard for cruelty-free consumer products.
Seven years later, Sculpted by Aimee has become one of Ireland’s top makeup brands, trusted to provide cruelty-free coverage that complements every look. The brand has grown phenomenally during its initial years and has launched 150+ SKUs to date. Now in its seventh year, Sculpted by Aimee continues to expand into new markets and open new retail units.
In August 2024, Sculpted by Aimee will launch into Selfridges, Trafford Center, Manchester. Due to this expansion, Sculpted by Aimee is seeking a full-time Business Manager to join our Sculpted Team.
About the Role
As a Sculpted by Aimee Business Manager, you will lead our team based in Selfridges, Trafford Center, to create fantastic experiences every day for our customers. You will work closely with our Sculpted Selfridges Team helping them to interpret and achieve targets.
You will act as a Sculpted Brand Ambassador, always reflecting the Sculpted values. You are enthusiastic to meet and exceed team targets, collaboratively working alongside your team day to day, contributing to sales and customer experience.
Key Responsibilities Include
1. Lead and develop counter-specific sales plans with input and involvement from our HQ and Flagship teams.
2. Complete all administration in a timely and accurate manner.
3. Identify opportunities to increase business and visual merchandising in store.
4. Build strong relationships with the Sculpted HQ team on all brand pillars.
5. Coach and work alongside the team to support them in providing exemplary customer experience, giving feedback and guidance.
6. Drive brand and retail sales and standards across all points of sale.
7. Ensure maximum sales in stores and identify key areas where activation is required.
8. Maintain up-to-date knowledge of the marketplace, brands, and customers to ensure effective market intelligence.
Experience Required
1. Proven retail experience, preferably within cosmetics.
2. The ability to provide inspirational, authentic, and personalized customer service.
3. Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets.
4. Retail operations experience, including inventory management and cash reconciliation.
5. Proficient in Microsoft Office.
6. Knowledge of performance evaluation KPIs.
7. Exceptional communication and interpersonal abilities.
8. Embodies the Sculpted values and leads from the front, inspiring and motivating team members to achieve retail targets.
9. Excellent problem-solving abilities.
10. Fluent in English, both written and spoken.
11. Eligible to live and work in the EU.
Sculpted by Aimee is deeply committed to building a diverse & inclusive workplace and welcomes applications from all sections of the community.
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