The GL Business Analyst role is vital to our ambitious growth plans, supporting the GL Import Demand, Economics and Science (IDEAS) team to analyze demand trend with their drivers, and bridge the business demand to operation plans.
Amazon Global Logistics merges professional expertise, experience in international transportation and customs brokerage, innovation in supply-chain design and management, and world-class operations in order to digitize cross-border transactions. Our globally based teams of Product, Program, and Supply Chain Managers, Strategists, Analysts, and Sales and Operations Managers are building a global network that improves speed, reduces costs, and brings selection closer to Customers.
Our team is seeking experienced professionals to join our Global Shipping team providing business insights and deep dives that will determine our product designs, segment focus and shape our value proposition to our customers. Qualified candidates will bring their technical expertise and have the ability to directly impact the building of new tools, services, and distribution structures across Amazon’s growing footprint. The insights and analysis enabled by this role will deliver unprecedented selection while innovating beyond established supply chain norms. The right candidate will thrive in a fast-paced, ambiguous environment with interactions across a wide variety of e-commerce topics, and will demonstrate competence in multiple fields and skill sets.
As a Business Analyst, this role will be part of the IDEAS team, responsible for providing insights and business support for the product and business teams. You will serve as the subject matter expert on presenting data in an informative and actionable way and in a way that facilitates productive, cross-functional dialogue, especially between operators and key leadership. You will help build analytical models, develop new techniques to process large data sets, design and implement tangible insights, business metrics, measurement systems that track the business performance and challenges with the sellers' perspective. You will have an opportunity to publish findings, updates, and data driven recommendations to Senior Leadership. You will hold a highly visible role that requires interaction with leaders across operations.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent
- Experience with SQL
- Experience in Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau
- Experience defining requirements and using data and metrics to draw business insights
- Experience making business recommendations and influencing stakeholders
- Experience in financial/business analysis
PREFERRED QUALIFICATIONS
- Experience in customer segmentation, customer behavior analysis, conjoint/trade-off modeling
- Mandarin speaker is preferred.