Rushcliffe Borough Council have an exciting opportunity for a Revenues Officer to join the Team. Location: Nottingham, NG2 7YG Salary: £24,132 - £28,275 per annum (pro rata for part time) Job Type: Permanent, Part Time, 30 hours per week Closing Date: Sunday 2nd February 2025 About Us: Rushcliffe Borough Council is a modern forward-thinking authority providing high quality services to over 119,000 people across the borough. Its modern purpose-built office and leisure centre facility at Rushcliffe Arena and Bingham Arena is the perfect place to progress your career. Revenues Officer - The Role: We are looking for an enthusiastic, reliable and self-motivated individual to join our Revenues Team and provide a first class service to our customers. This high performing team is responsible for the administration and collection of Council Tax and Business Rates. Revenues Officer - Key Responsibilities: - To maintain the Council Tax and Business Rates database for the purpose of billing, collection and recovery by inputting changes to accounts for discounts, exemptions, disabled relief, occupancy, banding and method of payment - To arrange and monitor recovery cases within laid down guidelines - To liaise with Enforcement Agents employed by the Council ensuring work is being undertaken in a timely fashion - To notify of any amendments to accounts and update the database accordingly - To process accounts selected for enforcement action and deal with queries relating to these accounts - To answer queries and correspondence, instigate and process reviews and assist in the investigation of complaints - To provide support for or at the Council's Community Contact Centre whenever necessary Revenues Officer - You: - Recent experience of dealing with members of the public - face to face and on the telephone - Recent experience of working in a relevant office environment - Able to demonstrate experience of working accurately with attention to detail - Experience of working to deadlines and the ability to prioritise work - Experience of making financial/monetary decisions based on analysis of available of information - Able to demonstrate a high level of literacy, numeracy and accuracy through educational attainment Revenues Officer - Benefits: - We support flexible and hybrid working in line with our business needs - Rushcliffe Rewards- save money across a range of retailers and leisure providers - Generous annual leave (Up to 35 days per year), opportunities to buy and sell leave - Local Government pension scheme - A range of salary sacrifice schemes - Discounted Leisure Centre Membership - An opportunity to further your career with a high performing forward looking Authority with training to support CPD and personal development - Free onsite parking Rushcliffe's strapline ‘Great Place, Great Lifestyle, Great Sport' highlights why it has been named the best place to live in the region with many residents reiterating their belief it is a can do council, backed up by industry commercial and entrepreneurial awards. Closing Date: Sunday 2nd February 2025 Interviews to be held: w/c 10th February 2025 To submit your CV for this exciting Revenues Officer opportunity, click ‘Apply' now. ADZN1_UKTJ