Job Title: Medical Secretary for Urology
Site / Hours: Lincoln County Hospital / Full time 37.5 hours per week
Salary: Band 3
Contract Type: Fixed Term (12 months)
The Department of Urology is looking for an enthusiastic individual for the site of Lincoln. The responsibilities of this post include transcribing digital dictation from clinicians in a timely manner, managing office communications i.e., phones and correspondence, dealing with patients and relatives queries on a daily basis, manage patient pathways so that all are seen in a timely manner and within the Trust targets. Ensure confidentiality of sensitive information at all times.
We are looking for candidates who flourish in an office environment and thrive from problem solving and supporting the Urology Clinicians. A genuine interest in providing excellent patient care is necessary. Experience of working in an office environment would be advantageous and we would welcome any candidates who are looking to get their start within the NHS.
Main duties of the job
Patient administration underpins the patient journey, supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. The Medical Secretaries play a vital part in the effective patient administration.
The successful applicant will be an enthusiastic team player with excellent customer care and interpersonal skills. A minimum of 2 GCSE's or equivalent of Grade C and above is required, including English or NVQ2 or equivalent in related subjects. Experience in secretarial duties and have the ability to use their own initiative and prioritise work to achieve deadlines. Knowledge of medical terminology would be an advantage and have outstanding communication skills. A flexible approach to work is required as well as an ability to get on with others in a team based environment with demanding work pressures. Hours can be flexible and will be discussed in more detail at interview stage.
Applicants are advised not to apply if they do not meet the essential criteria for shortlisting.
About us
Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.
Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.
Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service.
United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.
Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.
Job responsibilities
What should you do next?
Have a look at the job description, and if you like what you see, then apply today. Don't miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!
Person Specification
Qualifications
* Typing, Audio and Word/Text Processing skills
* GCSE English Language Grade C or above/equivalent
* Medical secretary qualifications
* 4 GCSE Grade C or above/equivalent NVQ III or equivalent
* AMSPAR - Medical Terminology Certificate
Previous Experience
* Knowledge of PAS
* Knowledge of 18 week RTT pathway
* Recent Medical Secretarial experience
Skills and knowledge
* Ability to complete tasks accurately and efficiently
* Ability to work on own initiative and prioritise workload to achieve deadlines
* Good written and verbal communication skills
* Ability to communicate and work in a team
* Competent Microsoft Word User
* Awareness and Knowledge of the dignity in care agenda.
* Ability to evidence/demonstrate key values and behaviours in line with the Trust framework
* Validation of 18 week RTT pathway
Specific Requirements
* Conscientious in standard of work produced
* Ability to work under pressure
* Clear understanding of the importance of confidentiality
* Adaptable to change
* Readiness to try new things
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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