Salary: Competitive per annum
Hours: Full time, 37.5 per week, Monday – Friday.
Location: Hybrid working with 3 days per week in our VHQ (Crawley, West Sussex)
Contract: Permanent
Closing Date: 30th March 2025
Virgin Atlantic is a ground-breaking long-haul airline. Committed to protecting the planet, whilst bringing the social and economic benefits of connectivity and trade to the destinations and communities we serve. At Virgin Atlantic, we’re committed to innovation, pioneering change through partnership, and being transparent in our progress.
In a nutshell, at Virgin Atlantic, our purpose is to ensure everyone can take on the world. Our vision is to be the most loved travel company. To achieve both, we’re harnessing our spirit of entrepreneurship and innovation to reimagine the world and create thoughtful experiences that feel brilliantly different at every opportunity.
Our people are game changers who see the world differently. Acting as a loud and proud voice for positive change for our people, places, and the planet, they’re not afraid to roll up their sleeves to take on the big things while never forgetting the importance of the small details. So, if you’re ready to take your career to new heights, read on.
Virgin Atlantic is recruiting an Industrial Designer to join the multidisciplinary Experience Design team. The team works collaboratively with stakeholders from across the business to ideate, design, develop, and deliver Product & Experience’s to the highest standards. Delivering projects within the airline and across the Virgin Atlantic product estate – ground, onboard & service experiences.
Day to day: As part of our award-winning Design Team, you'll play a key role in shaping the airline's Customer Experience. We’re passionate about ideating, designing, developing, and implementing best-in-class, innovative experiences across every touchpoint, from airports (check-in, lounges…) to onboard (seating, social spaces, cabin…) to service and soft products. This role will be an integral part of the onboard team, focusing on designing the cabin and products that will define the future of air travel for Virgin Atlantic. As a champion of customer experience, creative thinking, and innovation, you will translate consumer trends and insights into purposeful ideas and designs that truly make a difference. You will inspire those around you through your creativity and storytelling, ensuring that as a business we deliver excellence in industrial design to shape lasting customer experiences.
About you: Are you a passionate and experienced Industrial Designer? Are you passionate about defining best-in-class customer experiences? Would you love to work for an exciting and most loved travel brand? We’d love for our successful candidate to have/be:
1. Previous industrial design experience working in one or more relevant design fields - transport, automotive, homeware, retail, or hospitality.
2. Experience in effectively managing multiple projects concurrently, with direct management and collaboration with external agencies.
3. Strong conceptual design thinker and problem solver; underpinned by evidence of generating new ideas that challenge traditional frontiers of thought.
4. Ability to translate brand identity into meaningful and innovative design experiences through superior vision and eye for detail.
5. Ability to ideate and develop commercially viable design concepts from research through to production.
6. Highly adept in Design Communication, with a skilled approach to articulating concepts and conveying design intent so that they are clear and understandable.
7. Confidence in working with a high degree of autonomy, taking ownership of quality, cost, and timeliness of delivery.
8. An entrepreneurial hands-on approach.
9. Proficient 2D creative & 3D modelling ability (Adobe Creative Suite, Rhino / Solidworks, Blender etc).
10. Knowledge of AI tools to support early-stage visualisation of ideas.
If this sounds like you and you're ready to take the next step in your career, we’d love to hear from you!
Be yourself: Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds.
At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.
To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team at recruitment@fly.virgin.com feeling confident that we’ve got your individual considerations covered.
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