Job Summary
We are seeking a Senior IT Field Support Specialist to join our team at Verelogic IT Recruitment.
This role is an excellent opportunity for a motivated individual to work on-site with customers, providing technical support for various IT hardware and software products.
The successful candidate will be responsible for attending customer sites, resolving technical issues efficiently, and delivering high-quality IT support services within agreed-upon Service Level Agreements (SLAs).
Key responsibilities include:
* Repairing and maintaining complex IT systems and equipment.
* Providing expert technical advice and guidance to customers.
* Maintaining accurate records of service calls and ensuring timely follow-up with customers.
We offer a competitive salary range of £35,000 - £45,000 per annum, depending on experience, plus a generous car allowance.