We seek a recent graduate to manage a hardware product, offering support to customers and internal teams while staying updated on industry advancements. The ideal candidate will have a passion for hardware, specifically in telematics, networking, video, and CCTV, with strong analytical and communication skills. Key Responsibilities: Technical Product Management: * Understand hardware and software products deeply. * Identify new product opportunities and stay current with technology trends. Testing, Evaluation, and Product Management: * Test and troubleshoot CCTV systems, DVRs, IP cameras, routers, and VMS software. * Support AI development projects using edge computing hardware like NVIDIA Jetson. Technical Support and Communication: * Manage helpdesk tickets from start to finish. * Provide technical support via phone and email. Ideal Candidate Profile: 1.