The Counsellor will: Work in accordance with and to promote St Anns core values. Undertake initial assessments and ongoing therapy for patients/clients referred into the Service within the hospice or remotely. Provide operational support for members of the team as required and work flexibly to meet the needs of The Lets Talk Service. Work as part of the multi-disciplinary PFST and the wider Hospice Team. Ensure that documentation relating to patient/client care is clear and accurate in-line with hospice policies and procedures. Liaise with other psychological support organisations and agencies. Work in accordance with all hospice policies and procedures. Actively participate in the yearly individual performance review process to identify all learning needs, and take necessary steps in order to reach personal and professional objectives by maintaining own CPD. Engage with line management supervision and external clinical supervision. Provide professional support and advice on psychological issues to healthcare and other professionals working in the hospice. Provide information and training on psychological services for professional groups visiting the hospice or for those seeking information about psychological support. Work in cooperation with the Senior Counsellor to develop the psychological well-being service. Provide psychological support therapies in accordance with relevant ethical frameworks (e.g. BACP). Organise and manage own workload effectively. Actively engage in the organisational reporting system and action and monitor findings in relation to clinical services. Contribute, implement and maintain hospice policies to propose and implement changes to local policies relevant to patient and carer support. Foster good working relationships and effectively communicate with members of the multi-disciplinary team, users of the service and other health & social care professionals. Work within the multidisciplinary team to lead and manage patient flow and clinical activity demonstrating innovative solutions to maximise resources. Work within local and national legislative framework, policies and procedures. Promote a culture which respects and recognises diversity.