BJF Group Dorset, United Kingdom Administrative
Company Description
Do you want to join a rapidly expanding, forward thinking and agile organisation that provides an opportunity to grow together?
If you have ambitions to play a key part in driving our business forwards, then we want you to join us at an exciting time of development and growth to realize your full potential.
Working with a large portfolio of public and private sector clients, our UK based organisation comprises several divisions including Mechanical & Electrical, Construction, Projects, Reactive, FM, Small Works and other associated trades.
Here at BJF, we have a fantastic opportunity to join our exciting and expanding construction biased business, where YOU can help support the FM team as a Contract Administrator.
Position
* Support the delivery teams to ensure the team achieve contractual KPI's
* Update work orders with all necessary compliance certificates and associated documents onto the clients CAFM and local folders
* Ensure all telephone calls are answered and dealt with in an efficient and competent manner, according to the SLA (Service Level Agreement) for the Contract(s)
* Provide a Client Focus to communicate all queries, updates and expectations around KPI's and contractual agreements
* Liaise with Supervisors on outstanding work
* Promote personal and wider Health & Safety on site and amongst the team
Requirements
* Previous experience in an office environment and communicating over the phone
* IT literate with experience on Microsoft packages such as Excel and Word
* Positive approach, resilient, determined and goal oriented.
* Ability to communicate efficiently, reflecting high standards of integrity, quality, customer service and health and safety
* Results/task orientated, attention to detail and accuracy
* Commitment to continuous improvement
Other information
* Annual Leave Entitlement: 33 days per annum (inclusive of bank holidays)
* Group Pension Scheme: Provided by Royal London to save for your future.
* Free Eyesight test: Specsavers
* Company Funded Health Cash Plan: helping you spread the cost of essential healthcare like trips to the dentist.
* Remote GP Access: speedy access to a GP by telephone or online plus electronic prescriptions
* 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it.
* Discounted Gym Membership: at more than 3,000 gyms across the UK.
* Better BJF Initiative: wellbeing and mental health champions readily available at work.
Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire.
Culture and Values
At BJF we look for people who seek:
* A career that will challenge and motivate
* A flexible, supportive, and caring environment
* The opportunity to progress, make key decisions and own their future
* A high level of variety in day-to-day work life
TEAMS Values by BJF Group
* Trusted: Open, honest and transparent
* Excellent: The best in everything we do
* Agile: At the forefront of change
* Motivated: Driven to continuously improve together
We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical beliefs; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.
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