Coordinate service delivery and manage customer access requirements in a fast-paced environment.
Service Coordinator
Scarborough
Competitive salary
Full Time Permanent
The role involves identifying planned, remedial and reactive works, coordinating engineers, tools and materials to meet customer needs. Key responsibilities include:
* Efficiently coordinate available engineers and resources to meet customer access requirements
* Control invoicing and forecasts to ensure accurate financial management
* Work closely with the contract manager to deliver contractual requirements and meet customer expectations
* Identify opportunities for process improvement and implement changes to enhance service delivery
The successful candidate will have excellent communication and organizational skills, with the ability to work effectively in a team environment.