Join Our Team as an Operations Administrator Indepth Services is a leading Fire Damper and Ventilation specialist company, and we’re expanding our vibrant Operations Team We’re looking for a proactive and detail-oriented Administrator who thrives in a dynamic environment and is ready to make a real impact. Why Join Us? Be part of a growing company with a supportive and friendly team. Enjoy professional development, including full training on technical tasks. Contribute to meaningful projects in fire safety and ventilation systems. What We’re Looking For: We value skills and attitude over everything else. To succeed in this role, you’ll need: Punctuality & Reliability: Excellent timekeeping is essential. Team Spirit: A collaborative mindset and a friendly, personable demeanor. Communication Skills: A clear, professional telephone manner and confidence in written English for emails. Tech Savviness: Experience with Microsoft Office packages (Word, Excel, Outlook). Self-Starter Attitude: The ability to work independently, multitask, and prioritize effectively. Methodical Approach: Strong organizational skills with attention to detail. Your Role & Responsibilities: As an Administrator, you’ll be at the heart of our operations, ensuring smooth day-to-day activities. Your duties will include: Frontline Communication: Managing incoming calls, handling queries, taking messages, and redirecting as needed. Team Support: Assisting Account Managers with various administrative tasks and providing cover when required. Client Liaison: Communicating professionally with clients and operatives via phone and email. Scheduling & Reporting: Preparing schedules, uploading paperwork, and producing client reports. Drawing Preparation: Creating schematic drawings of ventilation systems (don’t worry, we’ll train you). Welcoming Visitors: Greeting guests with a smile and arranging refreshments. General Admin: Filing, weekly reporting, and keeping our operations running smoothly. Location: Central Sutton Hours: Full-time, Monday to Friday, 8:00 AM – 5:00 PM Holidays: 20 days per year bank holidays