Who You Are The ideal candidate for the Sustainable Housing Support Officer role is ambitious, proactive, collaborative, and highly motivated. You should have strong communication and creative problem-solving skills, along with a passion for helping vulnerable people live independent and fulfilling lives. You are expected to be flexible, willing to work outside regular office hours, able to work independently, and possess a solid understanding of welfare, housing, and homelessness practices. A commitment to empowering residents and improving service delivery is key. What the Job Involves The role involves providing comprehensive support to individuals in the Private Rented Sector with complex support needs to help maintain accommodation. Responsibilities include delivering proactive housing support, ensuring tenancy sustainment, and coordinating with internal and external agencies to meet clients' diverse needs. You will be responsible for maintaining accurate client records, managing a caseload in compliance with legal and policy standards, and working collaboratively with partners to improve outcomes for service users. Skills Ability to assess, plan, and implement sustainable housing support plans Ability to work independently while being accountable Experience in housing support for homeless individuals Understanding of relevant legislation and policies Strong relationship-building skills Data management proficiency Familiarity with welfare, housing, and homelessness policies Commitment to continuous professional development Ability to meet performance targets consistently Collaborative problem-solving skills