Please see the key responsibilities for the role below Administer a clinic-based system for both assessment team. Act as referrals secretary in routine contact with service users and relatives, GPs and other referrers over administrative matters, ensuring at all times that clinically acceptable professional boundaries are maintained. Ensure clinicians diary details, meetings and appointments are entered appropriately, to ensure that arrangements are changed in cases of emergency or clinician sickness. Sensitively handle and accurately record confidential telephone calls, complaints, contact with patients, carers and staff, complex referral queries, to signpost and redirect queries as appropriate. Support the office manager in initiating and maintaining a contractual records and filing system in response to demands. Maintain accurate and timely database and electronic filing records, liaising with different parts of the service as necessary, and generating reports as required. Assist in the organisation, collection and preparation of information for routine audit and training purposes. Please review the attached job description and person specification for a full overview of the role responsibilities.