The Operations Lead will play a pivotal role in overseeing and optimizing operational processes within the AgeCare Group. The primary focus will be on operational tasks and financial efficiency. The holder should have a blend of financial acumen and operational expertise to drive excellence across all aspects of the AgeCare Group’s operations.
As the Operations Lead, you are responsible for developing, reviewing, and implementing health and safety plans, enforcing policies, and evaluating practices and facilities to ensure compliance with legal guidelines. You will monitor non-clinical compliance, investigate accidents, and provide recommendations for improvement. You will report on Fire, Health & Safety issues and develop relevant policies to maintain a safe workplace. You will travel to all care homes regularly to ensure you are continuously monitoring the health and safety status at each of the AgeCare sites.
Operations Lead responsibilities include but are not limited to:
1. Assist the Head of Estates in overseeing day-to-day operations across all 9 AgeCare sites.
2. Ensure compliance relating to Fire, Health & Safety and CQC regulations, and best practices across all 9 AgeCare sites.
3. Create and implement action plans based on audit findings to enable the prioritization and completion of works within the required timeframe.
4. Implement process improvements to increase efficiency, reduce costs, and enhance quality.
5. Handle operational challenges, ensuring swift and effective resolution.
6. Develop and enforce health and safety policies and procedures, keeping them up to date with legislative changes.
7. Develop and execute health and safety plans in the workplace according to legal guidelines.
8. Prepare and enforce policies to establish a culture of health and safety.
9. Record, investigate, and respond to any safety-related incidents, implementing corrective actions as necessary.
10. Investigate accidents or incidents to discover causes and handle worker’s compensation claims.
11. Report on Fire, Health and Safety awareness, issues, and statistics.
12. Work closely with management and staff to promote a culture of safety and provide guidance on best practices.
13. Recommend solutions to issues, improvement opportunities, or new prevention measures.
14. Work with our Partner Compass, who holds our catering contract, to ensure the kitchens are operated safely and in accordance with Food Safety Standards.
15. Support other areas of the business as required.
Key Skills & Qualification Requirements:
1. Proven experience in an operations or management role within a care home environment.
2. Strong leadership and mentoring skills, with experience in developing staff.
3. In-depth knowledge of Fire, Health & Safety and CQC regulations.
4. Experience of working within a regulated environment with a strong understanding of regulatory and statutory requirements, including fire, health and safety, COSHH.
5. Monitor budgetary adherence and provide recommendations for cost optimization.
6. Ability to conduct thorough risk assessments and implement effective safety measures.
7. Excellent problem-solving and decision-making abilities.
8. Ability to manage multiple priorities in a fast-paced environment.
9. Ensure compliance with relevant statutory regulations, industry standards, and Group policies.
10. Good IT skills with an understanding of Microsoft applications.
11. Strong problem-solving ability.
12. Excellent communication and training skills, with the ability to engage and educate staff effectively.
13. Strong organizational and administrative skills, with keen attention to detail.
14. Proactive and solution-focused mindset with a commitment to continuous improvement.
15. Full UK driving licence, with the ability to travel regularly and stay away from home.
#J-18808-Ljbffr