RESIDENT SUPPORT MANAGER
We are seeking a compassionate and dedicated Resident Support Manager to join our team.
Benefits:
1. Bonus based on performance
2. Competitive salary
3. Paid time off
4. Training & development
We offer a variety of services to support adults with developmental disabilities, helping them lead fulfilling lives in the community. Our team values hard work, dedication, and creativity, providing a supportive environment for personal and professional growth. If you are a talented and driven individual seeking a rewarding opportunity, we invite you to join us on our mission to make a positive impact.
EXPERIENCE
Knowledge of state of Tennessee DDA rules and regulations; a minimum of 3 years’ experience working as a home manager or lead, or in similar residential programs; excellent written, verbal and organizational skills.
EDUCATION
Associates degree in psychology, human services, education or related field and 1 year of experience working with people with intellectual and developmental disabilities or three years of experience working as a Home Manager or lead; work experience may be substituted for education.
TRAINING AND PERSONNEL REQUIREMENTS
* It is the responsibility of the RSM to ensure all of Thrive Homes, Inc., DDA and state licensure requirements are met and maintained on a timely basis.
* First Aid Certification
* CPR Certification
* Medication Administration Certification
* RELIAS Training courses
* All personnel documents (valid driver’s license with continued good driving record, clear annual background checks, TB skin test questionnaire, adequate coverage of automobile liability insurance, etc. as requested by HR)
RESPONSIBILITIES
1. Abides by and demonstrates the company’s Mission, Vision, and Values through both behavior and job.
2. Monitor the documentation of daily shift notes from direct care staff for quality to reflect required content for services provided and to ensure person’s outcomes-goals are being implemented as outlined in the PCSP.
3. Write and submit Provider Monthly Reviews timely as required by DDA.
4. Conduct and document weekly and monthly supervisory home visits in accordance with frequency of service required by DDA and TennCare standards.
5. Ensure outstanding issues from any home supervisory visits are resolved timely and documented until resolution.
6. Ensure the health and safety of persons supported via medical oversight of Direct Support Staff (DSP’s), Family Model Providers (FMPS’s), House Managers (HM’s).
7. Ensure Medication Administration Records are in accordance with doctors orders and completed accurately.
8. Ensure that DSP and FMPS are conducting all environmental safety requirements.
9. Ensure all weekly and monthly paperwork is completed and uploaded to the format provided by Thrive Homes, Inc.
10. Follow Event Reporting protocol and attend REF committee meetings; complete REFs and submit timely when requested by Thrive Administration.
11. Act as liaison on behalf of Thrive and each person we serve.
12. Advocate and coordinate as necessary for people supported involvement in support groups, self-advocacy, employment services, and community activities.
13. Attend manager, supervisory, and staff meetings; ensure dissemination of all information to staff and others.
14. Coordinate/attend as needed all person-related meetings.
15. Coordinate all aspects of program financial procedures.
16. Must adequately function independently with minimum supervision.
17. Perform additional duties as required by the nature of the position or as requested by supervisor.
SUPERVISION/TRAINING RESPONSIBILITIES
1. Monitor staff performance management, including evaluations and developmental plans.
2. Conduct admissions process for all new persons supported.
3. Train DSPs and FMPs to all required paperwork and reporting requirements.
4. Supervise staff training and development through teaching and guiding staff.
5. Present and implement all agency policies and procedures.
6. Inform supervisor as needed about pertinent issues.
7. Coordinate staff and replacement staff schedules.
8. Carry on call phone on rotational schedule; respond while on-call to program needs.
If you are looking for a rewarding and fulfilling career, and meet the qualifications above, we encourage you to apply. We offer competitive pay, a benefits package, and opportunities for growth and advancement.
To apply, please submit your resume. We look forward to hearing from you.
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