Salary 38,000 - 40,000 GBP per year
Requirements:
- - I need you to have proven experience as a Technical Author in a technical or telecare-related industry, ideally with experience in product-focused companies.
- You should possess exceptional writing and editing skills with the ability to produce concise, accurate, and engaging content.
- Proficiency in industry-standard authoring tools (e.g., MadCap Flare, Adobe FrameMaker, Confluence) is essential.
- If you have experience with multimedia content creation and documentation design (graphics, videos, etc.), that would be a plus.
- I expect you to quickly grasp complex technical concepts and make them easily understandable.
- Strong organizational skills with experience in managing multiple projects and documentation versions are required.
Responsibilities:
- - As our Technical Author, you will develop and maintain comprehensive technical documentation for our range of telecare products, including user manuals, setup guides, release notes, and API documentation.
- You will collaborate with product development teams to understand product functionalities and translate technical information into accessible language.
- It is crucial that the documentation you create meets industry standards and regulatory requirements, ensuring accuracy, readability, and completeness.
- I need you to continuously review and improve existing documentation based on product updates, customer feedback, and evolving industry best practices.
- You will create multimedia content (e.g., graphics, diagrams, and video tutorials) to enhance the clarity and usability of technical resources.
- Organizing and structuring documentation repositories for easy access and version control will be part of your role.
Technologies:
- API
- Confluence
- Support
More:
We are the Appello Group, and we’re revolutionizing the telecare industry with innovative products designed to support the safety, health, and well-being of vulnerable individuals. Our technology is built in-house and serves a vital purpose: empowering loved ones and users with intuitive, reliable solutions. As we continue to grow and expand our product range, we’re looking for an experienced Technical Author to join our team and bring clarity and precision to our technical documentation. This role is part of our dynamic hybrid work model, and we offer 25 days of holiday plus bank holidays, private medical insurance, and many more perks. Join us now during this exciting time and become part of a company that is on the move and expanding! We are committed to equal opportunities and welcome applicants regardless of their background.