Facilities Coordinator - Permanent, Hayes (UB3)
Hours: 40 per week, 08.30am - 17.30pm Monday to Friday
Salary: £30,000 - £37,000 dependant on skills & experience
Duties & Responsibilities
* Working alongside Head Office to ensure the smooth running of the estate and the delivery of excellent customer service to residents and commercial tenants.
* Day-to-Day administrative record-filing for all compliance paperwork.
* Coordinating with staff, consultants and external contractors operating on the development.
* Engaging resource from the estate management team as required to deliver facilities services.
* Update, amend, maintain & manage the information for developments Facilities & Compliance paperwork.
* Coordination of contractors, consultants and service partners on site in line with the centrally defined contract mechanisms in the Facilities Manager absence.
* E-mail correspondence & communication on behalf of FM department on site.
* Attend & minute meetings as required.
* Maintain Insurance correspondence, records & tracker information at all times.
* Liaising with the estate's team & the support office as required.
* Produce new templates / improve on old ones as requested
* Local auditing of infrastructure and building services including fire and security systems, water hygiene, vertical transport, utilities and critical plant in line with the compliance tracker / PPM calendar.
* Monitor health, safety & compliance activities across the estate in accordance with the health and safety strategy
* To assist in the mobilisation, delivery and coordination of project works on site.
* To provide facilities-related advice and support to the estate management team.
Skills & Experience
* Experience working in facilities or estate management for a minimum of 3 years (Essential)
* Experience in the management of external suppliers, contractors and consultants covering a range of services (Essential)
* Experience of the management and coordination of health, safety and welfare (Essential)
* Familiarity with facilities documentation including O&M manuals, drawings, engineer reports, compliance certificates and PPM planners (Essential)
* Experience working in a project environment and the handover of new schemes (Desirable)
* Experience working alongside multiple soft services trades and disciplines in including Security, Valet, Concierge and Housekeeping (Desirable)
* Be polite and courteous at all times to colleagues and clients.
* Communicate verbally in a clear, concise and business-like manner.
* Make sure all written communication is presented in a professional manner ensuring grammar, spelling and format are appropriate for the recipient and purpose.
* Demonstrate the ability to make decisions both independently and collectively having first evaluated all options
* Ensure problems that arise are dealt with and solutions found to ensure delivery to clients.
* Assess own performance and attributes, actively seeking support to meet development needs and demonstrate an awareness of the impact on others.
We operate as an equal opportunities employer