We ar e different. We strive for better. Our people never settle for the status quo and as you push the boundaries of your potential, you not only change your life, you change others’ too. We are looking for people who share our passion, drive, and energy – what we call Genki. Join us as a Director of Program Management, and commit your life’s work to impacting where it matters most: human lives. We are a dynamic global company and our focus is to combine technical leadership in cell culture, microbial fermentation and gene therapies with world class cGMP manufacturing facilities to advance tomorrow’s medicines. With sites in Billingham & Wilton UK, Hillerod Denmark, North Carolina and Texas USA, the size and breadth of our business will open up huge opportunities for you, whether you want to move to a different role in the UK, relocate, or progress and take on more responsibility. Our teams are proud to partner with innovative companies reimagining what’s possible in biopharmaceuticals. Every day at FDB is a day for improvement, each challenge is an opportunity for growth, and every moment is a chance to evolve together. Manage and execute the delivery of up 3 programs. Manage a team of program managers ensuring coaching, training and development of team members is being delivered in line with site and global best practices. Develop and maintain an open environment for feedback to drive continuous personal development. Ensure excellent customer service, internal and external, is being delivered across all programs and support program managers in achieving this. Manage customer escalations with support from Head of Program Management when required. Lead and support the delivery of customer programs within their business area; ensuring program managers coordinate and track program activities, milestones and resources against their program plans. This includes working with and alongside functional business stream leads to support delivery in line with customer, program and business expectations. Ensure the program managers within their business stream utilise the program management tools effectively in line with current best practices to accurately reflect the current status of all programmes within the stream. Continually review the status of the customer programs and business stream performance and highlight business critical risks and propose mitigation strategies. Interpret and raise internal /external business challenges and be able to recommend best practices and solutions to improve our processes and services and implement where required. Degree in a related field A minimum of three years’ experience working on project delivery in an equivalent industry. Experience of managing small to medium sized teams. Experience of customer management at operational and senior levels At FDB, your passion – your Genki – is your power and we empower you to define what Genki means to you. When you join us, we will train, develop and support you to become the best you can possibly be. We offer a structured new starter induction programme as well as on-going development training. In addition to this, we offer: Competitive salary plus company bonus scheme 35 days of holiday, plus bank holidays. Salary Sacrifice scheme offering, healthcare, bikes, dental etc. Generous pension scheme Free parking and electric charging points Closing date 7th February 2025 Director of Programme Management - PS Director of Program Management - JD