Key Responsibilities:
* Leads the identification and documentation of customer’s NetSuite value gaps leveraging our proprietary SuiteReview methodology
* Leads driving the approach to remediate gaps, and consensus with the Customer
* Work with customers to remediate highest priority gaps
* Architect solutions for complex business requirements, which may include configuration and/or integration and/or technical components, in partnership with our dedicated Technical Services (TS) team
* Define detailed functional requirements for automations and integrations to NetSuite
* Work with TS team to design and unit test automations and integrations
* Perform quality reviews of deliverables developed by other team members
* Continue to increase product knowledge and pursue relevant certifications
* Collaboration with other ACS teams, including TS, Point-of-sale (POS), Commerce, OpenAir, and Premier and/or Platinum Support
* Follow essential internal business processes aligned toward delighting our Customers
Required Qualifications:
* 3+ years of overall relevant domain experience in one or more of these NetSuite’s vertical markets (Manufacturing, Warehouse Distribution, Retail, Consumer Products)
* Proven ability to define and document requirements for complex customizations and integrations within ERP systems, with a specific focus on Manufacturing, Distribution or Retail industries.
* Track record of developing and implementing customized solutions that address the unique challenges and opportunities with a specific focus on Manufacturing, Distribution or Retail industries.
* Excellent verbal and written communication skills in English language.
* Ability to articulate technical concepts clearly and understandably to non-technical stakeholders, especially in Distribution, Retail, and Manufacturing contexts.
* Educational Background:
o Bachelor’s degree in Business Administration, Accounting, Engineering, or a related field.
o Advanced degrees or relevant certifications will be considered a plus.
Preferred Qualifications:
* Expert NetSuite ERP Financials functional solution implementation, consulting and/or administration experience - though competing ERP offerings may be considered.
* 2+ years of external consulting role experience with sustained C-suite interactions OR similar internal project experience in both leadership and execution
* Previous experience working with ERP or CRM platforms such as Oracle Fusion, HCM, Salesforce, SAP, NetSuite, or Microsoft Dynamics 365.
* Accounting and/or Controlling professional experience a plus
* NetSuite ERP Consultant or other relevant certifications a plus (e.g., NetSuite Administrator, SuiteFoundation).
Career Level - IC3
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