For more information on the Job Description and Responsibilities please click the link below.
Role Overview: You will provide a professional, efficient and effective reception and appointment booking service to patients and visitors whilst acting as the public face for the Royal Devon University Healthcare NHS Foundation Trust. You will undertake general clerical duties to maximise all outpatient capacity. You will ensure all information is secure and that confidentiality of information is maintained at all times.
Customer Care: You will provide excellent customer care which may include communication with distressed and anxious patients and relatives, treating them with tact and empathy. You must have the flexibility to provide cover and support across all modalities of the Medical Imaging Admin team including reception when required.
Working Pattern: 5 days per week with various shift patterns between the hours of 7.30am and 8pm. This will include occasional weekends and bank holidays on a rota basis.
Interview Date: Thursday 20th February 2025.
Contact Information: For further information please contact: Angela Stylianou, Admin Line Manager on 01392 406267 or at angela.stylianou@nhs.net, or Val Ramsay on 01392 408554 or val.ramsay@nhs.net.
Inclusivity Statement: As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.
Benefits: We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.
Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit. You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts, salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter, car lease schemes, and the NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme.
If the role is something you are interested in, we'd love to hear from you.
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