Are you deeply committed to upholding high professional standards and delivering exceptional customer experiences? We are looking for an Account Coordinator to join our team and serve as a key point of contact for our valued customers.
As an Account Coordinator, you will manage customer relationships, coordinate project timelines, and ensure successful project delivery. You’ll collaborate closely with the Sales Estimator, Project Scheduler, and other internal teams to exceed client expectations.
What you’ll do
* Be a key point of contact for assigned customers, building strong, long-lasting relationships
* Lead customer engagement sessions, including prestart and progress meetings
* Collaborate with internal teams to ensure timely project delivery and adherence to design milestones
* Identify opportunities for new business within existing accounts and promote client engagement
* Coordinate project timelines and resolve any issues swiftly to maintain customer satisfaction
What We’re Looking For
* Exceptional communication and organisational skills
* The ability to take initiative, demonstrate leadership, and manage multiple projects
* Strong attention to detail, problem-solving capabilities, and a "can-do" attitude
* Experience working in a fast-paced, customer-focused environment
What you’ll get
* A competitive salary and opportunity to earn commission
* A dynamic and collaborative work environment
* Opportunities for personal and professional growth
* Be part of a team that values customer satisfaction and delivering quality
If you're driven by customer success and excited to contribute to a growing business, we’d love to hear from you!