The Clinical Administrator at Schoen Clinic York will provide an efficient, effective and professional reception and administrative support service to patients and colleagues. This position is a permanent, part time contract working 15 hours per week. PRINCIPAL DUTIES Meeting and greeting patient, visitors, consultants and colleagues at reception, and acting as the main point of contact for any enquiries Sort all incoming post and deliveries. Manage outgoing post. Manage the “Enquiries” inbox by responding to and/or redirecting as appropriate Taking telephone calls, directing queries to the relevant person, taking and distributing message as appropriate. Take minutes for the Hospital Director, Lead Nurse, Quality Manager and Ops Manager meetings as required and email forthcoming agendas to relevant parties Manage the meeting room bookings via Outlook calendars, approve bookings, notify of any clashes ensuing optimum efficiency of the meeting rooms. Liaise with IT Support providers to set up all new starters on IT systems. Be responsible for the administration and distribution of petty cash to patients and reconciliation of receipts. Ensure reception and waiting areas are kept neat and tidy. Re-stocking of information leaflets, updating of reception notice/information boards as appropriate. Monitoring and ordering of both stationery and medical sundries KEY SKILLS & EXPERIENCE Strong understanding and respect for confidentiality Excellent interpersonal skills Excellent communication skills Highly proficient in Microsoft Office and other IT systems Self-motivated and self-starter with the ability to prioritise and schedule work independently Highly organised, detail orientated and analytical Maintains a professional conduct at all times, remaining calm and in control Salary and Benefits You will have access to a wide range of benefits which include (but not limited to): Salary up to £10,000 per annum with an annual salary review 25 days holiday bank holidays, which increases with the length of service (pro rata for part time) Enhanced maternity & paternity pay Paid emergency leave Professional development opportunities so that you can build your career with us Contributory pension scheme with Royal London Private Medical Insurance with BUPA including access to a private GP service, free screening, and the inclusion of pre-existing conditions. Dental Cover Recognition schemes for employees Eye care scheme with Specsavers Online benefits portal with high street and online shopping discounts Winter flu jabs EAP assistance on a range of topics and concerns Our culture Our culture of world-class medical excellence is based on our five key values: Accountable: Taking ownership of the things I say and do Caring: Treating others as I would like to be treated Collaborative: Working together to make a winning team Courageous: Being proud to be different and challenge the norm Determined: Seeing things through to meet and exceed expectations Schoen Clinic York is a highly specialised Hospital for adults in the North of England. We are currently based on the ground floor of Minster Grange as an eating disorder hospital, and in September 2024 will be expanding to cover the full building with other service lines including Dementia care. We are situated just off Haxby Road which is 10 minutes’ drive from York Train Station and 4 miles from the A64.