RM plc Abingdon-On-Thames, England, United Kingdom
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About RM plc
At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide.
We have an award-winning portfolio of products and services that deliver digital assessment solutions for organisations globally in the general qualification, professional qualification, and higher education sectors.
Role Overview
We are looking for a seasoned UX Designer who has end-to-end UX skills in the product development lifecycle, and the versatility and adaptability to meet the needs of different business areas. You understand the principles of continuous discovery and product iteration, are comfortable with ambiguity, and have a strong bias for action. You actively seek out opportunities to conduct user research and gather data at all stages of the design process.
You will execute hands-on design for one of our large, core products that is used by global leaders in the education sector. You will advocate for and work to the design strategy, and design customer journeys that link across our digital assessment portfolio. You will collaborate with product managers, engineers, support teams, account teams, etc. to support them across all stages of the design process.
This is an exciting opportunity for someone looking to be part of an ambitious, purpose-led company looking to transform learning and assessment.
Location: Hybrid (1-2 days per week onsite in Abingdon, and occasional travel for user research)
Responsibilities
1. Conduct user research, shape the product vision and roadmap, design intuitive interfaces, and validate solutions with users.
2. Build strong relationships with product management, engineering, and other stakeholders to ensure the successful delivery of impactful features.
3. Lead the UX strategy and roadmap for a core product in our Assessment portfolio.
4. Lead the design and prototyping of ideas and solutions, always focusing on user needs.
5. Regularly sync with offshore development teams for feedback and design reviews.
6. Plan and conduct user research and evaluation activities.
7. Collaborate with development and product teams to turn prototypes into working products.
8. Produce design assets such as user journeys, workflows, personas, wireframes, and prototypes.
9. Engage with stakeholders to inform your design and advocate for user experience.
10. Be an active member of the design community, sharing best practices and tools.
Experience
* Proven experience working as a UX designer or product designer within cross-functional teams.
* Proficient in Figma or similar tools, with experience in using and contributing to design systems.
* Comfortable leading on design activities across a range of different projects.
* Experience in presenting work at various stages of the design process to different levels within an organisation.
* Ability to communicate the rationale, value, and next steps of designs.
This Is The Role For You If
* You have significant experience executing on design work in a matrixed, in-house environment.
* You are pragmatic and willing to adapt your designs to meet business needs.
* You view design as a collaborative, cross-functional effort.
What’s in it for you?
At RM we provide multi-location and hybrid working options to suit you. We offer a competitive salary and core benefits package including private medical healthcare, life assurance, and a Group Personal Pension Plan. Additional voluntary benefits are also available.
To better reflect the society that we serve, we’re committed to building a diverse workforce and creating an inclusive environment for all. Should you require additional support with your application or through the interview process, please contact us at recruitment@rm.com.
Unfortunately, we are unable to offer sponsorship for this role.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Information Technology, Design, and Product Management
Industries
* IT Services and IT Consulting and Education
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