Recruit4staff is proud to be representing their client, a leading Waste Management Company in their search for an Account Manager to cover the Crewe and Stoke area.
For the successful Account Manager, our client is offering:
* £28,000 - £29,000 Per Annum DOE
* Days role, 8 am to 5:00 pm, Monday to Friday
* Full-time permanent position
* Company car, laptop, and phone
* Opportunities for external training and development
The role - Account Manager:
* Field-based Account Management role with the main focus being on retaining existing business
* Liaise with customers face to face with a view to resolving any complaints and disputes to find suitable solutions in a timely manner
* Maintain accurate records of client interactions in the CRM system.
* Dealing with a variety of customer queries
* Planning own diary and making appointments to see customers with the aim to resolve complaints and maintaining a continued trading relationship
* Working with other Operation Managers to help maintain and improve operational performance across all depots
What our client is looking for in an Account Manager:
* Previous experience in a similar field-based role - ESSENTIAL
* Experience with face-to-face negotiations and problem solving - ESSENTIAL
* Excellent communication, inter-personal analytical, and Microsoft skills
* A full driving licence and flexibility to travel for meetings/training/site visits - ESSENTIAL
* Be able to work in a team, organise and prioritise workload to meet deadlines, and have a flexible approach
Key skills or similar job titles: Account Manager, Retention Account Manager, Customer Service Executive
Commutable From: Crewe, Cheshire, Chester, Wrexham, Stoke, Market Drayton, Shrewsbury
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