Job summary The Deputy Director of Quality Governance will support the Chief Nurse by working closely with the senior operational clinical team and other corporate services, to provide strong quality governance to ensure that the Trust provides high quality services and is fully compliant with the regulatory bodies. The role offers an exciting opportunity for collaborative working between Stockport Foundation Trust and Tameside and Glossop integrated care, with the future potential for the position to extend across both trusts, allowing for broader impact andprofessional growth. The Deputy Director of Quality Governance will support the Chief Nurse and Medical Director to develop a governance framework to be embedded across the organisation to ensure quality governance arrangements are robust and have oversight of Trust compliance across corporate and operational service. They will work in close partnership with the Trust Secretary on the board assurance framework and governance assurance meetings system. The Deputy Director of Quality Governance will have strategic responsibility to oversee the delivery of compliance, complaints, inquests and claims, risks, incidents and serious incidents, health and safety, policy governance, and patient experience. The post-holder will work in a proactive partnership with the senior operational/clinical team and key external senior governance leads to ensure robust, effective and flexible governance arrangements are in place across the Trust. Main duties of the job In collaboration with the senior leadership team, provide leadership and direction to ensure there are effective clinical governance systems implemented across all divisions, ensuring all risks are identifiedand managed in accordance with the Trust's assurance framework processes. Ensure that the Trust complies with statutory, regulatory, contractual and best practice requirements in relation to governance quality, with effective monitoring processes in place. About us We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers. We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population. We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you. If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods. We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service. Benefits we offer to you: Between 27-33 days of annual leave plus bank holidays NHS pension scheme membership Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further NHS Staff discounts Cycle to work scheme Salary finance - for loans, savings, budget planning and tips on managing debt Stockport Credit Union- for local financial advice Date posted 02 April 2025 Pay scheme Agenda for change Band Band 8d Salary £88,168 to £101,677 a year pro rata per annum Contract Permanent Working pattern Full-time Reference number 362-A-25-7097490 Job locations Stockport Foundation Trust Poplar Grove Stockport SK2 7JE Job description Job responsibilities Quality Governance and Patient Safety1. Use benchmarking tools and techniques to identify best practices from the wider health economy.2. Encourage learning from analysis of quality data to drive service improvement within the Trust.3. To ensure that effective mechanisms are in place to continue to develop and embed qualitygovernance across the Trust.4. Lead a robust system for the investigation of clinical incidents that ensures the organisation learnsfrom the outcomes and can demonstrate that learning in practice.5. Ensure the Trust has effective systems for incident reporting, duty of candour and incident investigation in line with the National Serious Incident Framework & Regulation 20 of the Health & Social Care Act 2008.6. Liaise with commissioners, police, coroners, CQC, NHSI, and MHRA regarding incidents reported under the Strategic Executive Information System (STEIS). Liaise with the CommunicationDepartment regarding handling of media enquiries as required.7. Review the National Patient Safety Strategy and ensure the Trust is compliant with the aims and themes in conjunction within the Trust Quality Strategy Assurance and Risk Management1. To oversee processes which ensure that the risk register is managed effectively at all levels in the organisation and reflects the key risks of the Trust.2. To have overall responsibility for the Trusts electronic incident reporting system ensuring the Trust utilises the tool effectively and information is accurate.3. To provide and maintain an Assurance Framework to ensure delivery of health and safety legislation.4. Ensure effective risk and assurance arrangement are in place to demonstrate the Trust complies with the Health & Safety at Work Act 1974 and related regulations. Management and Leadership1. To lead the Quality Governance teams ensuring all staff are appropriately managed, appraised and developed.2. To be responsible for the budgets for the Quality Governance teams and ensure delegated budget holders manage the budgets effectively.3. To ensure that the Quality Governance team develop and deliver an agile patient focused approach.4. To ensure all staff in the service are up to date with legislation and are able to apply this in their work.5. To provide coaching and mentoring support to the team and wider organisation to support their personal and professional development.6. To develop and maintain excellent relationships with key external stakeholders.7. To participate in the executive on-call rota. Claims and Litigation1. To ensure effective and efficient management of the legal services budget and central point for access to legal advice across the Trust.2. In conjunction with the Trusts legal advisors, provide specialist advice and support to senior clinicians and staff across the Trust on legal matters and ensure effective communication links with individuals when dealing with complex matters.3. Ensure compliance with the relevant standards set out within the NHS Resolution guidelines. Patient Experience1. Accountable for the Trusts compliments and complaints procedures and processes.2. Ensure lessons are learned and are translated into effective and sustainable change.3. Oversight and process for Subject access requests4. Oversight and process for overseas policy and charging Personal Development1. To engage in regular reviews of personal objectives and performance including identification of personal development requirements.2. To pursue personal professional development and to take responsibility for developing, with the Chief Nurse and Medical Director, an annual Personal Development Plan Effective Communication, the post holder is;1. Required to advise and influence the Board and senior clinical and managerial colleagues. This can range from ensuring a strategy or organisation wide practice is understood and supported, to ensuring engagement from all parties.2. Required to work with colleagues to reach effective outcomes.3. Required to work with ambiguity and concepts, and to interpret what is required or would be beneficial and be able to turn this into a clear proposal and plan.4. Able to use a wide range of communication methods, including the production of strategic documents, formal and informal presentation to committees and groups, as well as handling sensitive individual discussions, often handling difficult messages The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately. If successful this vacancy will require a Standard DBS check at a cost of £26.50. This cost will be deducted from your first Trust salary. In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16. Job description Job responsibilities Quality Governance and Patient Safety1. Use benchmarking tools and techniques to identify best practices from the wider health economy.2. Encourage learning from analysis of quality data to drive service improvement within the Trust.3. To ensure that effective mechanisms are in place to continue to develop and embed qualitygovernance across the Trust.4. Lead a robust system for the investigation of clinical incidents that ensures the organisation learnsfrom the outcomes and can demonstrate that learning in practice.5. Ensure the Trust has effective systems for incident reporting, duty of candour and incident investigation in line with the National Serious Incident Framework & Regulation 20 of the Health & Social Care Act 2008.6. Liaise with commissioners, police, coroners, CQC, NHSI, and MHRA regarding incidents reported under the Strategic Executive Information System (STEIS). Liaise with the CommunicationDepartment regarding handling of media enquiries as required.7. Review the National Patient Safety Strategy and ensure the Trust is compliant with the aims and themes in conjunction within the Trust Quality Strategy Assurance and Risk Management1. To oversee processes which ensure that the risk register is managed effectively at all levels in the organisation and reflects the key risks of the Trust.2. To have overall responsibility for the Trusts electronic incident reporting system ensuring the Trust utilises the tool effectively and information is accurate.3. To provide and maintain an Assurance Framework to ensure delivery of health and safety legislation.4. Ensure effective risk and assurance arrangement are in place to demonstrate the Trust complies with the Health & Safety at Work Act 1974 and related regulations. Management and Leadership1. To lead the Quality Governance teams ensuring all staff are appropriately managed, appraised and developed.2. To be responsible for the budgets for the Quality Governance teams and ensure delegated budget holders manage the budgets effectively.3. To ensure that the Quality Governance team develop and deliver an agile patient focused approach.4. To ensure all staff in the service are up to date with legislation and are able to apply this in their work.5. To provide coaching and mentoring support to the team and wider organisation to support their personal and professional development.6. To develop and maintain excellent relationships with key external stakeholders.7. To participate in the executive on-call rota. Claims and Litigation1. To ensure effective and efficient management of the legal services budget and central point for access to legal advice across the Trust.2. In conjunction with the Trusts legal advisors, provide specialist advice and support to senior clinicians and staff across the Trust on legal matters and ensure effective communication links with individuals when dealing with complex matters.3. Ensure compliance with the relevant standards set out within the NHS Resolution guidelines. Patient Experience1. Accountable for the Trusts compliments and complaints procedures and processes.2. Ensure lessons are learned and are translated into effective and sustainable change.3. Oversight and process for Subject access requests4. Oversight and process for overseas policy and charging Personal Development1. To engage in regular reviews of personal objectives and performance including identification of personal development requirements.2. To pursue personal professional development and to take responsibility for developing, with the Chief Nurse and Medical Director, an annual Personal Development Plan Effective Communication, the post holder is;1. Required to advise and influence the Board and senior clinical and managerial colleagues. This can range from ensuring a strategy or organisation wide practice is understood and supported, to ensuring engagement from all parties.2. Required to work with colleagues to reach effective outcomes.3. Required to work with ambiguity and concepts, and to interpret what is required or would be beneficial and be able to turn this into a clear proposal and plan.4. Able to use a wide range of communication methods, including the production of strategic documents, formal and informal presentation to committees and groups, as well as handling sensitive individual discussions, often handling difficult messages The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately. If successful this vacancy will require a Standard DBS check at a cost of £26.50. This cost will be deducted from your first Trust salary. In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16. Person Specification Essential Essential Educated to masters level or equivalent level of experience of working at a senior level in specialist area Essential Essential Must have an understanding of the background to an aims of current healthcare governance, regulation and compliance policy and appreciate the implications of this on engagement Essential Essential Experience of integrated governance systems across organisational boundaries Essential Essential Ability to provide and receive, convey and present highly complex, sensitive and/or contentious information to large group, responding openly to questions to ensure full understanding and engagement Person Specification Essential Essential Educated to masters level or equivalent level of experience of working at a senior level in specialist area Essential Essential Must have an understanding of the background to an aims of current healthcare governance, regulation and compliance policy and appreciate the implications of this on engagement Essential Essential Experience of integrated governance systems across organisational boundaries Essential Essential Ability to provide and receive, convey and present highly complex, sensitive and/or contentious information to large group, responding openly to questions to ensure full understanding and engagement Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Stockport NHS Foundation Trust Address Stockport Foundation Trust Poplar Grove Stockport SK2 7JE Employer's website http://www.stockport.nhs.uk/ (Opens in a new tab)