Role: Senior Administrative Assistant – Assurance Services
Grade and Salary: Grade 5, £26,038 - £30,505 per annum
FTE and working pattern: 1 FTE, 35hrs per week, Monday - Friday
Holiday Entitlement: 28 days annual leave plus 9 buildings closed days (and Christmas Eve when it falls on a weekday)
Purpose of Role
You will be part of a small team, reporting to the Assurance Manager, providing administrative and reporting support to the team across its portfolio of responsibilities.
Key Duties & Responsibilities
* To monitor travel declarations submitted by staff and students and follow up where appropriate, also providing advice and issuing consular letters as appropriate.
* To monitor correspondence in the Assurance Services team mailbox, ensuring that appropriate responses are provided in a timely manner to queries submitted, also answering queries by phone and face-to-face on occasion.
* To provide administrative support to the insurance claims process for claims submitted against the University and on behalf of the University.
* To provide advice and support to Schools and Services to update their risk registers correctly.
* To support the production of high quality, timely reports required for key University Groups and Committees.
* To provide administrative support to the maintenance and roll out of the University’s business continuity plans.
* To support projects particularly in the use of appropriate project templates and documentation.
Essential & Desirable Criteria
Essential
1. Educated to SCQF Level 6 (Highers) or similar or equivalent experience.
2. Experience of working within a similar environment as outlined above.
3. Competent in the use of IT packages including MS Excel and MS Word.
4. Well-developed interpersonal skills.
5. Demonstrable professional and proactive approach.
6. Demonstrable ability to work quickly, flexibly, and accurately in a dynamic, changing, and pressured environment.
7. Demonstrable provision of excellent customer service.
Desirable
1. Working knowledge of project management/administration processes and documentation.
2. Working knowledge of insurance and/or risk management processes.
3. Production of high-quality reporting for senior stakeholders.
4. Knowledge of MS Sharepoint.
5. Advanced knowledge of MS Excel.
6. Experience in organising meetings and events.
How to Apply
Applications can be submitted up to midnight (UK time) on Sunday 9th February 2025.
Please submit your CV via the Heriot-Watt online recruitment.
We welcome and will consider flexible working patterns e.g., part-time working and job share options.
About the Team
The Governance and Legal Services (GALS) Directorate supports sound, effective, and accountable decision-making and stewardship of the University's resources and reputation. The Assurance Services team sits within the GALS Directorate and is responsible for the provision of a number of services to the University.
About Heriot-Watt University
At Heriot-Watt, we are passionate about our values and look to them to connect our people globally and help us collaborate and celebrate our success through working together.
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