We are seeking a CyberArk Security Analyst with expertise in Privileged Access Management (PAM) and Endpoint Privilege Management (EPM) to join a dynamic security operations team. The successful candidate will play a key role in managing CyberArk-related incidents, resolving user tickets, and maintaining privileged access security. This role requires strong problem-solving skills, technical expertise, and a proactive approach to security operations. Key Responsibilities: Incident Management: Monitor, investigate, and resolve CyberArk-related security incidents and alerts. Ticket Handling: Manage support requests related to privileged access, troubleshoot technical issues, and ensure timely resolution. Security Operations: Maintain and configure CyberArk PAM/EPM solutions, ensuring system stability and security best practices. User & Access Support: Assist users with privileged account access, password vaulting, and security policies. Root Cause Analysis (RCA): Perform RCA for recurring issues, implement preventive measures, and optimize security configurations. Compliance & Audits: Ensure adherence to GRC, ITIL, and security frameworks such as HMGSPF, JSP 440, and MOD Cyber Security Directives. On-Call Support: Participate in a 24/7 support rotation for critical security incidents. Required Skills & Experience: Minimum of five years' experience in cybersecurity, with a focus on CyberArk PAM/EPM and privileged access security. Hands-on experience managing CyberArk incidents, troubleshooting, and user access issues. Strong knowledge of IAM, security principles, and privileged access controls. Familiarity with ITIL processes (incident, change, and problem management). Active SC clearance (British Nationals only; dual citizenship cannot be considered). Cybersecurity certifications (CISSP, SANS, ISACA) are highly desirable. Preferred Skills: Experience with network security, domain structures, and compliance audits. Knowledge of Arcon EAM/PAM or similar privileged access solutions