Social Prescriber - Prince of Wales Surgery
As a social prescriber, you will connect with people from a wide range of backgrounds, taking time to listen and focus on what matters to the patient and take a holistic approach to their needs.
You will connect with patients, their carers, community groups, and the practice clinicians to provide practical and emotional support to patients with a variety of communication routes including in person, telephone, and other multimedia methods.
This role is initially for 8 hours per week.
Main Duties of the Job
To work alongside clinical and non-clinical colleagues in order to provide non-clinical holistic support to patients. This role will involve a high level of communication skills with multi-disciplinary teams within a primary care GP practice and across the community.
The right candidate will have good listening and verbal skills, take a team player approach, have a flexible attitude, and always put the patient at the heart of the service.
About Us
Mid Dorset Primary Healthcare (MDPH) Ltd works in partnership with eight practices throughout Mid Dorset. We employ Social Prescribing teams on behalf of the practices.
This vacancy will work within the Prince of Wales Surgery, alongside a friendly team of experienced Social Prescribers who will support and guide new members of the team. This is a busy practice environment in Poundbury, Dorchester, with a branch site at Portesham. The candidate may be required to work at either site.
Job Responsibilities
1. Develop and maintain contact with patients and manage a non-clinical caseload.
2. Make an initial call to offer social prescribing support.
3. Develop and maintain a directory of local services for patient referral, ensuring that all information is up to date.
4. Keep accurate and relevant notes within the practice clinical system.
5. Book follow-up appointments as required.
6. Liaise with other internal and external teams to ensure appropriate follow-up care.
7. Signpost and refer patients to relevant services.
8. Manage patient expectations on service waiting times.
9. Support patients in seeking assistance from other agencies within the community.
10. Engage with the local patient population and raise awareness of the service within the community.
Person Specification
Knowledge
* Experience of working with multidisciplinary teams and a diverse range of patients and professionals.
* Knowledge of Microsoft packages.
* Knowledge of public health issues.
* Able to identify determinants of health in the local area.
Personal Attributes
* Ability to coordinate and prioritise own workload, able to multitask and be self-disciplined and motivated.
* Be comfortable in a variety of work settings.
* Respond to patient needs.
* Be open and willing to contribute ideas and process improvements within the team.
* Show patience, empathy, and understanding.
* Ability to cope with unpredictable situations.
* Be willing to travel between two sites.
* Car driver with access to own vehicle.
* Commitment to pursuing own continuous professional development.
Communication Skills
* Excellent listening and verbal skills.
* Excellent interpersonal skills.
* Ability to work as a team player.
* Ability to build robust working relationships based on trust, openness, and honesty.
Experience
* Evidence of working across organisational boundaries.
* Experience working within a health or social care setting.
* Independent thinker.
* Problem-solving skills.
* Experience of working within a GP practice.
* Experience in a similar role.
Qualifications
* GCSE Grade A to C in English.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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