This is a generic job description which covers a range of duties that a Ward Clerkmay be required to undertake. To provide administrative and clerical support to the ward, professional qualified staff and provide first point of contact to all users of the service. To ensure the availability of accurate patient records and documentation as per Trust policies and procedures. To liaise with patients, relatives and other members of the public politely and efficiently, ensuring confidentiality and security of patient information as per Trust policy an in line with Information Governance guidance. The nature of the post means that the post holder may be expected to work in different directorates/departments within the Trust, but would normally be attached to one area. Special Requirements: It is expected that any computer training required for this post must be gained within 3 months.