As previously discussed this is a mixed role, of both reception work and administrative work. See below a list (but not exhaustive) of duties you will partake in were you to be successful. Front Desk Greeting patients, temperature checking patients at the door, booking appointments. Answering the Telephone Dealing with patients questions and queries, finding out the reason for appointment requests to ensure they are booked with the appropriate clinician (training provided), booking follow up appointments, recalling patients as per directives. Admin Scanning clinical documents onto Emis, dealing with registrations (ensuring they are completed correctly), dealing with patient deductions.