Do you have a passion for customer service and are looking for a new role? RME Consultants are delighted to be working with this rapidly growing client based in Witney, who is looking for a forward-thinking individual to join their team as a Customer Service Administrator.
Role: Customer Service Administrator
Salary: £25,000 - £27,000 per annum
Contract: Permanent, Full time (Monday to Friday office hours)
Location: Witney, Oxfordshire
Main Duties for Customer Service Administrator:
* Maintaining emails and responding efficiently and professionally
* Making sure queries reach the relevant team as quickly and efficiently as possible
* Making cost effective decisions on authorised work
* Raising Purchase Orders
* Updating clients on all actions taking
* Liaising with all parties to ensure a satisfied outcome
* Updating weekly reports
* Ensuring telephones are answered quickly
* Handling client requirements in the correct manner
* Adherence and achieving specific targets
* Performing other duties as assigned
Experience required for Customer Service Administrator:
* The successful candidate will have organisational and administrative skills, excellent customer service skills and be proficient in Word, Excel and Outlook.
* This office is a fast - paced work environment that requires people who are highly organised and capable of working with high volumes of work
Please contact Georgia on ...