Northamptonshire Healthcare Foundation Trust
We are recruiting a Community Service Manager who will be responsible for the management and development of two services within the Specialist Community Mental Health Services portfolio.
The post holder will have service management responsibility for the Early Intervention in Psychosis Service (N-STEP) and the Community Forensic Team (CFT).
As the service manager, the post holder will promote a culture based on principles of recovery, choice, and individualised care, in which service users can expect to be active in decision making about their care and treatment. This culture will also be based around intrinsic values of kindness, compassion, and a desire to help others.
Reporting to the Head of Specialist Community Mental Health Services, the post holder will be responsible for the line management of Operational Managers within their service supporting them to lead and develop their team.
Main duties of the job
* To take overall management responsibility for all aspects of service delivery and operational activity for the service
* To be responsible for operational performance indicators including contractual, financial, quality and safety, and people
* To provide leadership holding responsibility for operational delivery of service outcomes.
* To lead and participate in transformation project work and quality improvement
* To improve and develop the agreed service model, developing clinical structures, recruiting staff and operationalizing the service
* To put in place and monitor arrangements for partnership working among different teams and agencies
* To lead the development of integrated pathways for service users accessing the service and other community interventions
* Management of buildings where portfolio services are based
* To develop robust interagency relationships with key agencies supporting the development of integrated care pathways.
* To develop, implement and put in place monitoring arrangements for integrated and partnership working
* To ensure Service Users and Carers are included in all the work the service does.
* To lead on the promotion of equality, diversity and inclusion both in the management of the service and access to the service
* Establishing/maintaining an effective Operational Management Team with those direct reports that ensures that the operational teams and the wider service are always supported.
About us
NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be 'outstanding' by supporting opportunity, innovation, development and growth.
Job responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.
Person Specification
Qualifications
* Registered Mental Health Nurse/OT/Social Worker/Probation with current professional registration
* Post registration learning
* Post registration Qualification
* Project Management Qualification
Experience
* Operational and/or service management of a mental health team at band 7 or above
* Demonstrable track record of operational and/or service management including financial/quality/safety/wellbeing
* Proven ability to work across multi-disciplinary, multi-professional and organisational boundaries
* Implementation and management of successful change/quality/practice development projects
Personal statement
* Well written statement demonstrating suitability for this role
* Demonstrates suitability by use of examples of previous practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Address
Campbell House Northampton or St Mary's Hospital Kettering
Head of Specialist Community Mental Health
Campbell House Northampton or St Mary's Hospital Kettering
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