You will play a vital role in the smooth operation of our Pan-European surface transport services. You will liaise with key partners, carriers, and clients, ensuring seamless execution of operations in line with Uniserves procedures and standards.
Key Responsibilities
* Operational Excellence: Manage and execute assigned jobs, utilising our internal systems.
* Client Focus: Deliver exceptional customer service, proactively manage client expectations, and identify opportunities for growth.
* Commercial Acumen: Demonstrate strong commercial awareness, negotiate favorable terms, and ensure profitability on each job.
* Compliance: Adhere to all company policies and procedures, ensuring compliance with relevant regulations and standards.
* Reporting and Analysis: Prepare regular reports, analyse performance metrics, and identify trends to inform strategic decision-making.
* Teamwork: Collaborate effectively with colleagues across different departments to achieve shared goals.
What Were Looking For
1. Proven European Operations experience
2. Groupage/FTL experience
3. Strong organisational and time-management skills
4. Excellent communication and interpersonal skills
5. Proficiency in using IT systems
6. A keen eye for detail and accuracy