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Base pay range
Direct message the job poster from Damia Group
IT Recruitment Consultant │ AI & ML | SC & DV
My client is a global IT services and consulting company. They are on the hunt for a French speaking Sales Executive to aid their clients to transform their contact centre operations.
This role is purely new business, you will not be managing any existing clients.
Responsibilities:
* Work directly with clients to bring transformational ideas and innovation to life building customer relationships and creating a business portfolio for front office service and contact centre transformation.
* Develop and execute sales strategies to penetrate the Digital marketing business across our Financial Service customers in Continental Europe and drive revenue growth. Create / identify and shape deals proactively working with accounts and clients.
* You will also be accountable for helping to drive and deliver new ideas with clients.
* You will work with companies practice and account teams to shape complex deals assist with deal proposals and deal closing.
* You will work on strategies for key engagements and teams that encompass a wide range of activities, including assessments and roadmaps to provide recommendations and activating new ways of working using agile rhythms and enabling leading digital platforms.
* You will also be responsible for qualifying developing and nurturing pipeline opportunities.
Requirements:
* Strong understanding of contact centre operations and proven ability in digital led process transformations.
* Must be fluent in French.
* Understanding of market conditions clients needs and how company services can best meet those needs.
* Understanding the contact centre digital capability model and tools like SalesForce Pega and other leading solutions.
* Developing end to end value propositions understanding customer needs and positioning companies value proposition to C-suite client stakeholders.
* Experience in developing new operating models processes change training and communication plans.
* Strong understanding of contact centre strategy and execution to drive efficient and effective operations.
* Experience in product selection for large contact centre transformation programs.
* Experience in building and driving GTM plans.
Seniority level
Director
Employment type
Full-time
Job function
Sales and Consulting
Industries
IT Services and IT Consulting and Financial Services
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