Change Manager - Energy
1. Full-time
2. Employment Status: Full-Time
Company Description
Hi! We're UW.
We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings!
We’re aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you.
Got your attention? Read on…
We put people first. It’s all about you...
We’re looking for a dynamic, savvy Change Manager to join our Change & Communications Team. You will lead and manage various change projects from briefing through execution across our Operations function. Your main focus will be ensuring change deploys seamlessly and change drivers are effectively supported with change delivery plans.
You’ll collaborate with cross-functional teams on projects that bring us closer to achieving our business priorities. We are looking for someone who can manage these projects, roll up their sleeves, and get stuck in as/when they need to.
3. You'll be an excellent Change Manager with the ability to collaborate with cross-functional teams to define project scope, objectives and deliverables, develop and execute project plans, lead readiness and develop mitigation plans
4. Experience within the energy sector
5. Highly organised with an eye for detail - project planning and reporting will be second nature. Project management training desirable
6. Working knowledge of resource & project management platforms (knowledge of Asana and Miro is a bonus)
7. Comfortable with ambiguity and enjoy working in a fast-paced entrepreneurial culture
8. Results-focused, with the capability to navigate through complexity, with demonstrable experience in problem-solving and creative thinking
9. A strong influencer, who can table challenging conversations, with the ability to remove barriers along the way by gaining clear commitment
We deliver progress. What you’ll do and how you will make an impact.
10. Plan and lead the delivery of change projects with a focus on our Energy business, making certain that the solutions achieve the right outcome for our business, our customers, our colleagues and our ability to serve
11. You’ll develop and execute cohesive change communication and engagement plans aligned with key business initiatives, ensuring consistent and effective messaging and develop and execute learning initiatives that will support with the launch of change projects
12. You will deliver change to drive adoption, minimise resistance, and maximise employee engagement throughout the change journey.
13. Ensure risk and control stakeholders are engaged with changes being delivered and are providing approvals and endorsement where required
14. You’ll plan, and deliver all change to time, cost and quality
15. You’ll foster a culture of change resilience across the Operations function.
16. You will also support the coordination of ‘business as usual’ initiatives (. price increase notifications / T&C changes) to ensure a seamless experience for customers and colleagues
17. You will have the opportunity to have your own point of view and will be able to share it in the right forums
18. Drive consistency of approach across projects; using efficient and effective tools and documents, embedding retro’s and lessons learned
19. Develop and manage comprehensive data capture, analysis, and reporting systems for insightful, trends and status reports
20. Provide regular project status reports and proactively identify, track, mitigate and manage project risks and ensuring timely resolution escalation through change governance
21. Establish strong relationships, communicating effectively across a wide range of cross-functional geographically distributed stakeholders, and vendors
We work together. Your team and the people you will work with…
Working as part of the Change and Comms team, and reporting to Operational Change Manager, your role will be pivotal in supporting our change programmes across the business. Your Change colleagues are responsible for Process Improvement and you will have peer Change Leads. Your Comms colleagues are responsible for company wide communications.
So why pick UW?
We’ve got big ambitions so there will be plenty of challenges. There are also a lot of benefits:
22. An industry benchmarked salary. We’ll share it during your first conversation
23. Share Options and a Save as You Earn scheme
24. Hybrid working, with 2 days in the office. (We’re definitely open to discussing flexible working arrangements)
25. Discount on our services and you get our coveted Cashback Card for free
26. A matched contribution pension scheme and life assurance up to 4x your salary
27. Family-friendly policies, designed to help you and your family thrive
28. Discounted private health insurance, access to an Employee Assistance line and a free Virtual GP
29. Belonging groups that help UW shape an even more inclusive future
30. A commitment to helping you develop and grow in your role