Responsibilities Overseeing and providing high quality secretariat support for national meetings of employer and trades union representatives. This includes preparing agendas, drafting meeting papers, taking minutes, following up actions and completing delegated projects as required. Engaging with employers and supporting them with responding to new challenges and national policy changes. This includes gathering good practice examples and understanding the challenges that employers are currently facing. Researching and developing key resources to support employers in delivering these changes. This involves drafting guidance and case studies and working with our communications team. Working with other team members to plan and facilitate our regular events for our employer networks, such as the Contract Experts Group and the Guardians of Safe Working Hours group. Ensuring that effective and timely communications are delivered to employers about latest developments in our work. This could involve drafting web content, scheduling social media posts or providing updates at network meetings. Responsibility for answering queries from employers from our mailboxes in an accurate and timely way, providing excellent customer service. You will understand any problems, signpost to relevant online information and escalate within the team where appropriate. Responsibility for the maintenance of the medical pay & workforce section of the NHS Employers website. This will involve amending and updating the website as required.