Assistant Store Manager - GAME - Castleford
GAME – Castleford, City and Borough of Wakefield
Founded in 1992, GAME is now the UK's leading gaming specialist. With over 250 stores and an expansive website, we have expert knowledge on a wide range of games, consoles, accessories and more. We are passionate about gaming, and devoted to building the most valuable community for gamers in the UK.
The gaming community is at the forefront of our vision, providing products and services to help unlock players' full potential.
Job Description
The Opportunity
As a Fraser's Group employee, you will be part of one of the UKs fastest growing retailers. Reporting to the Store Manager, you will have a supportive responsibility for your store and team within The Frasers Group.
You will assist the Store Manager to train, coach and engage the team to surpass company objectives. You will support business initiatives and ensure these are met positively, while assisting with store operations, customer service, budget control, people, and product. Furthermore, you will take ownership of key areas to share responsibility and be accountable for the store in the Store Manager's absence.
Key Result Areas and Competencies:
1. Operations: Assist with all store operations and deliver to expectation on all KPIs. Support with the planning of workload to ensure a productive and efficient team.
2. Controls: Use reports to ensure wage controls are met on a weekly basis and assist with payroll issues.
3. Sales: Understand business and customer expectations and motivate the team to deliver an excellent customer experience.
4. Development: Assist with identifying internal talent and support performance management processes.
5. Leadership and Management: Inspire the team and act as a role model, developing relationships with the store team.
The Requirements:
1. Supervisory or Management experience in a fast-paced, high-volume retail environment.
2. Ability to positively impact results in sales, payroll, and stock loss.
3. Proven record of developing talented individuals.
4. Must be able to work well under pressure and to strict deadlines.
5. Committed to supporting the store manager to achieve the highest store standards and customer service experience.
Key Behaviours: An opportunity like this at Frasers Group is for the fearless. You will own it and back yourself, take responsibility for results, and continuously push your performance.
Additional Information:
We've got a lot to offer. What's in it for you? Plenty.
We offer our team a nice package of perks, including:
1. Reward Commission led bonuses across the Game Brand.
2. Monthly Group Rewards and Recognition.
3. 40% In-store Uniform Discount.
4. Discounted Gym membership.
5. Group Wide 20% Discount across all Fascia's.
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