Role: Duke of Edinburgh Award Service Manager
Salary: £42,833 to £51,500pa
Location: Hybrid/Bewl Water, Kent
Why Join CSG?
CSG is striving to be recognised as the global leader in Education and Public Sector services, currently operating in 86 countries, with 1,800 staff across 28 trading brands, providing expertise ranging from HR Services, IT Services, Energy, Education Resources, Procurement and many more. Currently growing at a rate of 25% each year, CSG has expanded via an innovative buy and build model delivering an important mix of organic growth, acquisitions and strategic joint venture partnerships. Therefore, it is an exciting and interesting time to join a growing organisation and be part of shaping the future of CSG.
What You’ll Bring:
The Education People are looking for an enthusiastic and committed Service Manager to take responsibility for the safe, efficient and effective management of The Education People’s Duke of Edinburgh Award (DofE) activities including training, practice and assessed expeditions and residential programmes as a DofE Approved Activity Provider (AAP).
Your Responsibilities:
1. Lead, manage, plan, and coordinate the activities of the DofE AAP.
2. Be responsible for the provision of high-quality training, expeditions, residential experiences and any other DofE outdoor learning related activities.
3. Directly manage expeditions on the ground, including the organisation of staff and programme planning.
4. Manage and oversee the large team of ‘as and when’ expedition staff, including recruitment, staff rotation and salary management.
5. Ensure that all bookings and service contracts are delivered to high standards and meet aims and objectives both safely and efficiently.
6. Continuously improve strategies, methods and practices to deliver an outstanding service offer.
7. Oversee the day-to-day management of the DofE AAP equipment store.
8. Ensure compliance with all health and safety and teaching-related requirements.
What We Offer:
* 25 days holiday (FTE)
* Cycle to work scheme
* Life assurance cover
* Access to Kent Rewards
* A culture of progression and development
* Flexible working arrangements
What We Require:
* Significant experience in leading and managing DofE activities and expeditions across bronze, silver, and gold levels.
* Substantial experience working with and teaching children and young people in a school, youth group, or outdoor education setting.
* Full clean UK driving license with experience of driving larger vehicles with trailers.
* Experience of liaising with customers and managing expectations of service delivery and outcomes.
* Substantial experience of working with children with regard for safeguarding and child welfare.
About Commercial Services Group:
Commercial Services Group (CSG) is the largest, local authority-owned trading company (LATCO) in the UK, wholly owned by Kent County Council. CSG generates over £800m in revenue per annum and provides services to over 16,000 education and public sector customers globally.
About The Education People:
The Education People excels in delivering essential services that significantly impact the lives of children. With a team of specialists in various educational fields, they take pride in offering expert-driven services including early years and childcare, equality and inclusion, school improvement and professional development, ensuring comprehensive support for educational institutions.
Job Info
Job Title: Duke of Edinburgh Award Service Manager
Company: CV-Library
Location: Maidstone, Kent
Posted:
Closes: Jan 20th 2025
Sector: Education
Contract: Permanent
Hours: Full Time
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