Working hours: As and when required Interview Date: Week commencing 9th December 2024 Additional Salary information : 10% night works allowance This opportunity is for a motivated, passionate and dynamic individual to guide and support our residents in their journey through their Homelessness Pathway in our Lifehouse, Ryde on the Isle of Wight. We are seeking Relief Concierges to work day and night hours to cover service needs. Hours worked 08:00 to 22:00 are paid at £12.28 per house. Hours worked 22:00 to 08:00 are subject to an additional 10% nightwork enhancement on the £12.28 per hour. Key Responsibilities: This role is rewarding, inspirational and pivotal in ensuring our vision for high quality, outcome focused support services is delivered, in which client choice and control is clear. You are the first point of contact for everyone coming into our Lifehouse and can create and influence a positive environment. The successful candidate (s) will carry out reception and administration duties, data entry, monitoring of resident rent, cleaning duties, building and Health & Safety checks and observe the welfare & wellbeing of the residents over the course of the day / evening/ night. You will have: Good verbal and written communication skills A positive attitude and motivation towards supporting our residents Good planning, organisation, record management and time management skills Previous experience of successfully using of Microsoft Office, email programmes and databases Excellent customer service skills A good understanding of health and safety In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting. Appointment subject to satisfactory references, proof of right to work in the UK, Enhanced adult & Enhanced with barred list for child workforce DBS Disclosure check. For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship. Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration. Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.