What makes Community Integrated Care a great place to work:
LOOKING FOR A TECH WIZARD TO TURN OUR MOBILE DREAMS INTO REALITY
Community Integrated Care has a new and exciting opportunity for a Mobile Devices Specialist to join our highly knowledgeable and extremely experienced IT Team on a full time permanent basis.
The successful candidate should be based within an hours commute of our head office in Widnes as you will be required to attend the office at least 2 days a week. What is The Deal for you?
1. Flexibility! You can work your hours over 4 days and enjoy a long weekend, or work over 5 days to accommodate your other commitments.
2. Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
3. Best Lives Possible: You'll be working for an award-winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives possible
4. Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
5. Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life
Who you’ll be supporting & more about the role:
This role will be responsible for configuring, managing, and securing mobile devices within the organisation, ensuring compliance with internal and external policies and standards. The role is fundamental in ensuring mobile devices are correctly configured for use in frontline care operations, and are managed appropriately to ensure we deliver best value and best experience through our fleet of IT assets.
Day-to-day (list not exhaustive see attached JD)
6. To work closely with IT team members and other departments to support mobile device needs and ensure seamless integration with existing IT systems.
7. Ensure mobile devices are secured with appropriate security measures, including encryption, antivirus, and regular updates.
8. Maintain an accurate inventory of all mobile devices
9. Manage the logistics of device procurement to end user delivery
10. Ensure devices are returned, cleansed, and redeployed when sites close or users leave
11. Troubleshoot mobile device management issues and incidents and provide customer support to end users.
Your values: Our Ideal Candidate: Qualifications, experience and knowledge:
12. Relevant IT qualification either academic or technical
13. Mobile Device Management qualification or equivalent experience
14. Knowledge of cybersecurity best practices
15. Experience in asset management and maintaining accurate inventory records
16. Experience using the Samsung Knox platform is desirable but not essential
Competencies, Skills and Abilities:
17. Good knowledge of MDM tools and their correct usage
18. Excellent technical troubleshooting skills
19. Understanding of mobile device security and compliance
20. Knowledge of service improvement/transformation and project management
21. Ability to work independently and make autonomous decisions
22. Ability to work flexibly to meet the demands of the role
Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.