Are you an enthusiastic and proactive leader and enjoy working in a dedicated team environment?
This is a leadership role focused on managing and developing a service function, overseeing finance, workforce planning, and quality improvement within a large diverse Pharmacy Service committed to improving quality and exploring innovative solutions.
Summary of role:
Provide strategic leadership to ensure financial and quality targets are met.
Work in partnership with operational leaders to manage activity, workforce, and financial planning for designated Business Units.
Develop staffing and strategic plans for pharmacy services, ensuring service delivery across 7 days.
Maintain Business Continuity in collaboration with the Senior leaders and Clinical Director.
Create financially sustainable solutions for capacity and quality constraints.
Facilitate the integration of services across the broader health economy.
Lead and participate in quality improvement projects to enhance service delivery.
Work closely with the General Manager, Clinical Director, and other key leaders.
Desired Qualities:
Dynamic and Self-Motivated: Able to take initiative and drive projects forward.
Team-Oriented: Comfortable working in a collaborative and dedicated team environment.
Experienced Leader: Expertise in managing large complex teams.
This role is ideal for someone with strong strategic leadership capabilities.
Main duties of the job:
The Service Manager will support the General Manager in providing full general management oversight to the MMPS CSU across a number of specified Business Units. MMPS is a large and complex Clinical Support Unit (CSU) split into a number of Business Units (BUs).
Supporting the General Manager, the post holder will be responsible for the overall delivery of finance and quality targets as well as other targets determined by the Clinical Director and Triumvirate Team, including maintaining Business Continuity. In partnership with the Lead Clinicians, Clinical and Operational Team Leaders of the Business Units, the post holder will be responsible for activity, workforce and financial planning within specified Business Units.
The post holder will demonstrate strategic leadership across a range of BUs to ensure development of financially affordable solutions to capacity and quality constraints across the business units, and the integration of services across the health economy.
About us:
The Leeds Teaching Hospitals is one of the biggest NHS Trusts in the country, offering a range of both general and specialist hospital services with excellent clinical outcomes for patients. We have an international reputation for excellence in specialist care, research and academic training.
Our vision as a Trust is to be the best for specialist and integrated care. This is underpinned by our values - The Leeds Way. The Leeds Way defines who we are, what we believe and how we will work together to deliver the best outcomes for our patients.
MMPS is nationally recognised as an exemplar service. The CSU responsibilities span the provision and use of medicines across all patient pathways. Our vision is Making it easy for people to get the most from their medicines and we are continually innovating to improve our services for patients and staff.
Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
Job description:
Job responsibilities:
PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY:
Business Delivery and Operational Service Delivery
To lead on the delivery of operational service targets within the CSU to ensure that income is maximised, and targets achieved.
To line manage the CSU Business Managers and have overall accountability for the performance of the administration function, ensuring services are managed within agreed budgets.
To ensure the development of effective business systems and procedures within the CSU.
To ensure that robust activity and financial management systems are in place to maintain business continuity during the planning and commissioning of the service plans.
To monitor contract activity and ensure that systems are in place to deliver planned contract activity.
To ensure that appropriate risk management strategies are developed and that the BUs risk registers are updated regularly to reflect the current issues facing the service.
Delegated budget holder.
To be involved in budget setting for services.
To create, collate, interpret, analyse, data to turn it into useful information to enable CSU to monitor and control performance and quality along with changes in financial and activity modelling. This includes the use of formulae.
Participate in quality assurance of facilities for example, when commissioning / relocating services, to ensure that the facilities comply with national guidelines and legislation.
To deputise as appropriate for the General Manager.
Investigate complex complaints in line with the Trusts Complaints Procedure and ensure that all complaints are used positively to improve service deficiencies.
Service Development
To take lead responsibility for developing a robust project management framework to support the delivery of service change, including the preparation of a detailed project plan, key outcomes, deliverables and timescales and communication plan.
To ensure that the projects are delivered within the available resources and to the agreed timescales, providing regular highlight reports to the General Manager.
To propose changes to processes, procedures and patient pathways. To lead on developing new processes and procedures, supporting development of clinical protocols and models of delivery at a regional level.
To identify areas of improvement within the service and lead on the development of required changes to impact on access, quality, performance and finance. Sometimes these service developments may have a national profile.
To be involved in the development and creation of policies, some of which may impact on other Regional organisations and Units, District General Hospitals etc.
To ensure active engagement and ownership of key stakeholders in the project, liaising with key professions including clinicians, managers, nursing, service users and planners.
To act as a change agent, consulting with all involved parties, gaining agreement and approval for new ways of working. Ensure new patterns of work are monitored and evaluated.
Person Specification:
Skills & Behaviours:
Essential:
* Motivated and enthusiastic
* Proven interpersonal skills
* Confident and assertive in own abilities and inspiring others
* Able to adapt to rapid change
Experience:
Essential:
* Understanding of Health and Social Care management
* Knowledge and awareness of national targets
* Knowledge and understanding of Clinical Governance
* Management and development of a complex workforce
* Proven experience at middle management in the NHS including budgetary and business management
Desirable:
* Quality Improvement
Qualifications:
Essential:
* Graduate level qualification
Desirable:
* Management qualification
Employer details:
Employer name:
Leeds Teaching Hospitals
Address:
St. James's University Hospital
Beckett Street
Leeds
LS9 7TF
Any attachments will be accessible after you click to apply.
C9298-MMP-345 #J-18808-Ljbffr