Job Summary
You will be joining a small team of ward clerks on our Parkside Suite at Frimley Park Hospital where you will be supporting our clinical and admin teams. You will be the main point of contact on our ward and this will consist of greeting all staff from areas within the Trust, our Consultants, Patients and relatives and as such a high level of customer service is required.
Main Duties of the Job
1. Answer calls in a polite manner, ensuring all relevant messages are relayed to the appropriate team.
2. Greet all visitors to the ward in a helpful and polite manner.
3. Direct visitors to the correct team.
4. Maintain accurate admission and discharge information on EPIC.
5. Work closely with Nurse in Charge to accommodate beds for new admission and relay information appropriately.
6. Log booking forms in the nurses' diary.
7. Ensure handover sheet is up to date liaising with nurses where appropriate.
8. Ensure all patient documentation is scanned for 'costings'.
9. Maintain a safe environment.
10. Report any unsafe practices promptly to Matron/Senior Nurse/Nurse in Charge.
11. Any other tasks commensurate with your grade.
About Us
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work-life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Date Posted: 08 November 2024
Pay Scheme: Agenda for change
Band: Band 2
Salary: £5,668 a year per annum
Contract: Permanent
Working Pattern: Part-time
Reference Number: 151-DV-921
Job Location: Heatherwood Hospital, Brooke Avenue, Ascot, SL5 7GB
Person Specification
Essential:
* Admin experience within an NHS setting or equivalent
* Educated to a good standard
* Ability to work autonomously and as an effective team player
Desirable:
* Ward Clerk experience
* Administrative qualification
* Knowledge of EPIC & Compucare 8
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details
Employer Name: Frimley Health NHS Foundation Trust
Address: Heatherwood Hospital, Brooke Avenue, Ascot, SL5 7GB
Employer's Website: https://www.fhft.nhs.uk/
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